[cisco-voip] cti route point not found?

Ryan Ratliff rratliff at cisco.com
Thu Jan 11 12:23:24 EST 2007


You of course also need to add the trigger in IPCC.  It does you no  
good to create the CTI RP and associate it to your Jtapi user if the  
app doesn't know to use it.

-Ryan

On Jan 11, 2007, at 12:19 PM, Patrick Mowry wrote:

I don't have a system in front of me, but I believe there is a user in
your global directory on CallManager for an IPCC user.  You need to add
the route point as an associated device to that user.


------------------------------
Date: Thu, 11 Jan 2007 09:38:47 -0600
From: "Don Click" <Don.Click at dentoncounty.com>
Subject: [cisco-voip] cti route point not found?
To: <cisco-voip at puck.nether.net>
Message-ID:
	
<A6C5CEAA0E098348AE97DCA5B2A034C506734FB3 at mercury1.co.denton.tx.us>
Content-Type: text/plain; charset="us-ascii"

Im being asked to create a new Ipcc express queue, so I goto my call
manager (4.1) and create a new cti route point. After I add a DN, I go
back to the main screen (listing all the other cti route points) and see
the one I have created is not found.



Being thrust into this world, im not sure what I need to do to make this
registered? Any pointers ?


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