[cisco-voip] Upgrade from CCM3.3 and CRS 3.1 to CCM5.1 and CRS 4.5
Lelio Fulgenzi
lelio at uoguelph.ca
Fri Jan 12 12:01:44 EST 2007
Less headaches. ;)
----- Original Message -----
From: Jonathan Charles
To: Ryan Ratliff
Cc: Lelio Fulgenzi ; cisco-voip at puck.nether.net
Sent: Friday, January 12, 2007 11:59 AM
Subject: Re: [cisco-voip] Upgrade from CCM3.3 and CRS 3.1 to CCM5.1 and CRS 4.5
That's ridiculous.
Why would have them install a separate CCM cluster for a call center with 15 agents?
Jonathan
On 1/12/07, Ryan Ratliff <rratliff at cisco.com> wrote:
I think others have done this with great success (separate cluster
for IPCC).
-Ryan
On Jan 12, 2007, at 11:46 AM, Lelio Fulgenzi wrote:
I never thought I'd say this, but I'm seriously considering that IPCC
users be put on a seperate cluster. Upgrade the cluster only when
necessary. When we last talked to our Cisco team there seemed to be
no light at the end of the tunnel with respect to concurrent support
for previous versions of IPCC.
----- Original Message -----
From: Jonathan Charles
To: cisco-voip at puck.nether.net
Sent: Friday, January 12, 2007 11:40 AM
Subject: [cisco-voip] Upgrade from CCM3.3 and CRS 3.1 to CCM5.1 and
CRS 4.5
Curious...
I know I need to upgrade them to CCM4.1 before I can go to 5.1..
Do I need to go to IPCC 4.0 before 4.5, or can I go straight from
CRS3.1 to 4.5?
And is it really an upgrade or is it some disaster-fest, where I need
to rebuild the IPCC applications.
Jonathan
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