[cisco-voip] CCM service terminates at 4am

Ryan Ratliff rratliff at cisco.com
Mon Jan 15 12:11:49 EST 2007


CCM crashing on Sundays at 4AM is a very well known CAR bug (two  
actually).

CSCef64451 - java.exe consumes 100% CPU leading to CallManager restart
CSCsa89153 - CAR weekly report java.exe consumes 100% CPU causing CCM  
restart

Feel free to unicast me your TAC SR as these should be easily  
identifiable.   Upgrade to the latest SR for 3.3(5) to get the fix.

-Ryan

On Jan 15, 2007, at 10:56 AM, Erick Bergquist wrote:

Anyone know of any particular bugs causing ccm to terminate itself  
shortly after 4am every 6-7 days? Have 2 completely different  
clusters where this happens shortly after 4am every 6-7 days. No Dr  
Watson, and nothing noticable in CCM or SDL traces other then  
callmanager failure. Have been to TAC on this also.

One cluster is on CCM 3.3(5)sr1a w/OS 2000.2-7sr5 and other cluster  
is on 3.3(5)sr1 w/OS 2000.2-7sr7

Just was wondering if anyone else ran into this, etc before we do  
updates and hope for best.

Thanks, Erick




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