[cisco-voip] Cisco CAR

[Carter, Bill]

For my own clarification, in a cluster what services etc. need to be
enabled so my CDR records have data from all CallManagers? 

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Wes Sisk
Sent: Monday, January 15, 2007 5:14 PM
To: Israel Lang
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Cisco CAR

CAR only loads records from its install date forward.  Reset the install
date, then purge your art tables.

In SQL in the art database in the table tbl_system_preferences.

To force reload of all data:
truncate table Tbl_Load_History
truncate table Tbl_Dump_Pkid
truncate table Tbl_Error_Id_Map
truncate table Tbl_Billing_Data
truncate table Tbl_Billing_Error
truncate table Tbl_Dump_CallDetailRecord truncate table
Tbl_Dump_CallDetailRecordDiagnostic

then restart the CAR scheduler service.

/Wes

On Jan 15, 2007, at 2:00 PM, Israel Lang wrote:

I did an upgrade of CM over the holiday break, but forgot to install CAR
until a few weeks afterwards. In looking at the CDRs I see them going a
ways back, but when I run a report it only gives me the option of
reporting on dates since install of CAR forward. Is there a way to get
those other records imported?

--
Have a great day!!!!!!!!!!
zephy316_gmail.com

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