[cisco-voip] CM Publisher High CPU utilization, DCX500.EXE

[Carter, Bill]

2 IPCC Express Clusters
 
Cluster 1 IPCC Express 4.0(4), 4 servers HA, 200 agents
 
Cluster 2 IPCC Express 4.0(4)SR1, 4 Servers HA, 200 agents

________________________________

From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: Monday, January 22, 2007 1:37 PM
To: Carter, Bill
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CM Publisher High CPU utilization, DCX500.EXE


Do you have IPCCX?  What version?

/Wes

Carter, Bill wrote: 

	I have a CM 4.1(3) 5 server cluster with 1300 users, 1500
devices.  No devices are homed to Publisher.  Publisher CPU is getting
pegged between 70% and 96% for about an hour straight.  DCX500.EXE is
using most of the CPU time.  So it appears DC Directory is working
really hard.  On the Publishers Event Viewer I received the following
message 4 times but not necessarily while the CPU is pegged.
	 
	Source: DCDirectory
	Category: Resource Monitoring
	Event ID: 8255
	 
	(DSA UNKNOWN(14) Proc 1735, Sev 12)
	           The Least Recently Used CCB (in the DA cache) is
still locked,
	           so we are allocating a new one from buddy memory.
This is just
	           an indication that the DA is under stress, and no
intervention
	           is required.
	             Volume Number:              21
	             Last CCB Block Number:      108
	             Last CCB Number of Locks:   0
	             Last CCB Data address:      C0F54002
	             Last CCB Is Extra CCB:      False
	
	 
	 
	Bill Carter
	Sr. Business Communications Analyst
	Sentinel Technologies
	(O) 217.391.5015
	 
	
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