[cisco-voip] Block or reroute call based on incoming number

[Lelio Fulgenzi]

We were getting calls from a travel agent marketting firm on our backup 1FLs.

Well, I just looked at the attendant and said "watch this"

I basically made the poor person on the other side wet themself after explaining to them that this range of numbers was used for emergencies only, and by calling them they trigger emergency services across our organization and that i have to file a police report with both local and state (they wouldn't understand provincial) police. i asked their name, etc, blah blah blah and said there's no way in hell we could wait for the month that it takes to get the number of the list and that it has to be taken off now.

the attendant couldn't hold her laughter in. but at least we stopped getting calls.


--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
...there's no such thing as a bad timbit...

  ----- Original Message ----- 
  From: Voll, Scott 
  To: Rhodes, Geoff ; cisco-voip at puck.nether.net 
  Sent: Tuesday, January 30, 2007 11:10 AM
  Subject: Re: [cisco-voip] Block or reroute call based on incoming number


  I've never done it, but from previous post, I believe the only way to do it is with a H323 gateway.  Are you h323 or MGCP?

   

  Scott

   


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  From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Rhodes, Geoff
  Sent: Tuesday, January 30, 2007 7:50 AM
  To: cisco-voip at puck.nether.net
  Subject: [cisco-voip] Block or reroute call based on incoming number

   

  Our receptionists keep getting calls from "402-930-3659", which turns out is a Mailing List company out of Canada..  She has asked them several times to not call us and to take us off their list.  Yesterday they called so many time they were taking up 5 lines on the the Attendant Console.

   

  I know someone has asked before, but is there any way to either block (drop) the call or simply route them directly to a Unity mailbox where we can play a message to them?

   

  Thanks in advance.

   

  Geoff Rhodes

  Director, Information Technology

  Robinson, Bradshaw & Hinson, P.A.

  704 / 377-8188

  grhodes at rbh.com

   



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