[cisco-voip] Arc Console

[Voll, Scott]

Believe it or not.... I'm just looking for more notes per users and I
don't see that AC can do this.

We are AD integrated and we get department, first and last name and DN
but each person needs notes to who to call if not available.  They are
still using the old PBX software for the notes and then using AC for
call control but Admin would like to see the old software go completely
away.

Ideas?

Scott

-----Original Message-----
From: Bernhard Albler [mailto:balbler at nts.at] 
Sent: Sunday, July 29, 2007 2:04 PM
To: Voll, Scott
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Arc Console

We have arc running internally with cm 4.1(3), ldap synch is enabled.  
We have a extra server.
We also have it running with 4.2(3) and 5.1(2) at customers. Both use  
seperate servers (one actually will have a failover config).
Anything specific you are looking for?
Supposedly with the Cisco Attendant Console Bundles (Business and  
Department) a install on the client pc is supported. What we have  
seen is, that ARC uses very few resources, so this should be  
possible. But caveats of course apply (receptionist turns off pc->no  
more queueing, no break hours night service etc.)

regards
bernhard