[cisco-voip] Cisco voip call disconnecting

[Paul Choi]

Wow! 10/4 calls.... 200%+ disconnection rate. I think
this problem takes the cake!

What steps have you tried to troubleshoot this
problem?


--- srini <srini at freerose.co.uk> wrote:

> Hi,
> 
> 
>    Our client got Cisco Voip gateway + gatekeeper
> 
> Inbound calls disconnect's very ofen 10 out of 4
> calls disconnect's. Please give me some suggestion
> to solve this issue.
> 
> 
> 
> 
> 
> 
> Voip Router Hardware : 
> 
> ------------------ show version ------------------
> 
> Cisco IOS Software, 2800 Software
> (C2800NM-ADVENTERPRISEK9_IVS-M), Version 12.4(11)T2,
> RELEASE SOFTWARE (fc4)
> 
> Copyright (c) 1986-2007 by Cisco Systems, Inc.
> Compiled Mon 30-Apr-07 17:36 by prod_rel_team
> 
> ROM: System Bootstrap, Version 12.4(1r) [hqluong
> 1r], RELEASE SOFTWARE (fc1)
> ROM: Cisco IOS Software, 2800 Software
> (C2800NM-IPBASE-M), Version 12.4(3b), RELEASE
> SOFTWARE (fc3)
> 
> System returned to ROM by reload at 14:25:34 MDT Wed
> May 30 2007
> System image file is
> "flash:c2800nm-adventerprisek9_ivs-mz.124-11.T2.bin"
> 
> 
> Cisco 2811 (revision 53.51) with 247808K/14336K
> bytes of memory.
> Processor board ID FCZ100571MZ
> 2 FastEthernet interfaces
> 31 Serial interfaces
> 1 Channelized E1/PRI port
> 1 Virtual Private Network (VPN) Module
> DRAM configuration is 64 bits wide with parity
> enabled.
> 239K bytes of non-volatile configuration memory.
> 62720K bytes of ATA CompactFlash (Read/Write)
> 
> Isdn Q931 Error
> 
> 
> *May 31 12:19:15: ISDN Se0/0/0:15 Q931: RX <- SETUP
> pd = 8  callref = 0x228D
>         Sending Complete
> 
>         Bearer Capability i = 0x8090A3
>                 Standard = CCITT
>                 Transfer Capability = Speech
>                 Transfer Mode = Circuit
>                 Transfer Rate = 64 kbit/s
>         Channel ID i = 0xA98397
>                 Exclusive, Channel 23
> 
>         Calling Party Number i = 0x2181, '302409146'
>                 Plan:ISDN, Type:National
> 
>         Called Party Number i = 0xA1, '348741201'
>                 Plan:ISDN, Type:National
> 
>         High Layer Compat i = 0x9181
> 
> *May 31 12:19:15: ISDN Se0/0/0:15 Q931: TX ->
> CALL_PROC pd = 8  callref = 0xA28D
> 
>         Channel ID i = 0xA98397
>                 Exclusive, Channel 23
> *May 31 12:19:15: ISDN Se0/0/0:15 Q931: TX ->
> DISCONNECT pd = 8  callref = 0xA28D
> 
>         Cause i = 0x80FF - Interworking error;
> unspecified
> 
> 
> *May 31 12:19:16: ISDN Se0/0/0:15 Q931: RX <-
> RELEASE pd = 8  callref = 0x228D
> *May 31 12:19:16: ISDN Se0/0/0:15 Q931: TX ->
> RELEASE_COMP pd = 8  callref = 0xA28D
> 
> 
> 
> Thanks
> 
> Srini



       
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