[cisco-voip] Repost - Attendant Console presence...

Matt Slaga (US) Matt.Slaga at us.didata.com
Mon Jun 4 12:55:06 EDT 2007


Well, did you create the pertinent users for 5.x?

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_ad
ministration_guide_chapter09186a00806b7f16.html#wp1145819



-----Original Message-----
From: Jonathan Charles [mailto:jonvoip at gmail.com] 
Sent: Monday, June 04, 2007 12:18 PM
To: Matt Slaga (US)
Cc: Patrick Diener; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Repost - Attendant Console presence...

There is no DCD... it is ccm5.1.1b


Jonathan

On 6/4/07, Matt Slaga (US) <Matt.Slaga at us.didata.com> wrote:
> Check to make sure you created the "ac" user in DCD with password
12345.
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan
> Charles
> Sent: Monday, June 04, 2007 11:19 AM
> To: Patrick Diener
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Repost - Attendant Console presence...
>
> Yeah...
>
> AC works fine... except for this... someone suggested the Windows FW,
> but it is disabled... someone else suggested disabling their AV... but
> I haven't tried it yet.
>
>
> Jonathan
>
> On 6/4/07, Patrick Diener <patrick.diener at gmail.com> wrote:
> > I suppose CTI Manager Service and the CTI User and Password that is
> > used by the TCD service has been checked...
> >
> > and the AC Application has been downloaded from the currently
running
> > CCM Version...
> >
> > Regards
> > Patrick
> >
> > On 6/4/07, Jonathan Charles <jonvoip at gmail.com> wrote:
> > > OK, so, we have installed attendant console on four different PCs,
> no
> > > hunt groups, just a user with AC and the main number on her
phone...
> > > she routes the calls where they need to go...
> > >
> > > For speed dials and the directory we just have the question-mark
of
> doom...
> > >
> > > How do we get presence to work?
> > >
> > > I have tried all of the previous suggestions... setting the
> interface,
> > > etc. No luck...
> > >
> > > Call Control is up, the user is online... I have no idea why this
> doesn't work.
> > >
> > >
> > >
> > > Jonathan
> > > _______________________________________________
> > > cisco-voip mailing list
> > > cisco-voip at puck.nether.net
> > > https://puck.nether.net/mailman/listinfo/cisco-voip
> > >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
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