[cisco-voip] Issues Installing CCM 5.04a TSP ( version 5.1.018) on WinXP SP2

Wed Jun 6 02:28:57 EDT 2007

 Hi All,
        I'm experiencing issues installing the CCM 5.04a TSP (version
5.1.018) on a Windows XP SP2 PC.   I have done this many times using the TSP
on CCM 4.1.x with no issues.  I have made sure that the Wave Driver is
correctly installed (I used the instructions in the ciscotsp.txt in
c:\program files\cisco)

Normally I use the WinXP Phone Dialer (dialer.exe) to test the functionality
but I can't see the cisco tsp or the sepxxxx in my dial lines.

I have included a log from the CiscoTSP at the bottom of your e-mail.

Your help will be much appreciated.

Thanks

Sergio

====================================================================================================

TSP Log06/06/2007 00:03:38.307 CiscoTSP001.tsp|   CSelsiusTSP::CSelsiusTSP()
*ERROR* InstanceID not present in registry|<LVL::Error><MASK::0001>
06/06/2007 00:03:38.317 CiscoTSP001.tsp|
SelsiusTSP::InitializeComObjects() *ERROR* CoInitializeSecurity() return
0x80010119|<LVL::Error><MASK::0001>
06/06/2007 00:03:38.327 CiscoTSP001.tsp|
CSelsiusTSPUIMsgGetInfo::ProcessTSPUIMsgGetInfo() *ERROR* InstanceID not
present in registry|<LVL::Error><MASK::0001>
06/06/2007 00:03:59.467 CiscoTSP001.tsp|   CSelsiusTSPLink::Connect()
*ERROR* Failed to connect to CTI Manager:
error=10060|<LVL::Error><MASK::0001>
06/06/2007 00:04:08.611 CiscoTSP001.tsp|   CSelsiusTSPLink::Connect()
*ERROR* Failed to connect to CTI Manager:
error=10061|<LVL::Error><MASK::0001>
06/06/2007 00:04:40.506 CiscoTSP001.tsp|   CSelsiusTSPLink::Connect()
*ERROR* Failed to connect to CTI Manager:
error=10061|<LVL::Error><MASK::0001>
06/06/2007 00:05:40.553 CiscoTSP001.tsp|   CSelsiusTSPLink::Connect()
*ERROR* Failed to connect to CTI Manager:
error=10061|<LVL::Error><MASK::0001>
06/06/2007 00:06:40.459 CiscoTSP001.tsp|   CSelsiusTSPLink::Connect()
*ERROR* Failed to connect to CTI Manager:
error=10061|<LVL::Error><MASK::0001>
06/06/2007 00:07:31.642 CiscoTSP001.tsp|   CQBEHelperBase::ProviderOpen()
*ERROR* Provider open failed.  result=-1932787595|<LVL::Error><MASK::0001>
06/06/2007 00:07:31.642 CiscoTSP001.tsp|   CSelsiusTSPLink::getMessage()
*ERROR* Receive() failed with error 10038.|<LVL::Error><MASK::0001>
06/06/2007 00:08:02.757 CiscoTSP001.tsp|
CSelsiusTSPUIMsgGetInfo::ProcessTSPUIMsgGetInfo() *ERROR* InstanceID not
present in registry|<LVL::Error><MASK::0001>
06/06/2007 00:09:05.317 CiscoTSP001.tsp|   CQBEHelperBase::ProviderOpen()
*ERROR* Provider open failed.  result=-1932787595|<LVL::Error><MASK::0001>
06/06/2007 00:10:58.089 CiscoTSP001.tsp|   CQBEHelperBase::ProviderOpen()
*ERROR* Provider open failed.  result=-1932787595|<LVL::Error><MASK::0001>
06/06/2007 00:12:31.564 CiscoTSP001.tsp|   CQBEHelperBase::ProviderOpen()
*ERROR* Provider open failed.  result=-1932787595|<LVL::Error><MASK::0001>
06/06/2007 00:13:54.453 CiscoTSP001.tsp|   CQBEHelperBase::ProviderOpen()
*ERROR* Provider open failed.  result=-1932787595|<LVL::Error><MASK::0001>
06/06/2007 00:15:36.089 CiscoTSP001.tsp|   CQBEHelperBase::ProviderOpen()
*ERROR* Provider open failed.  result=-1932787595|<LVL::Error><MASK::0001>
06/06/2007 00:17:08.021 CiscoTSP001.tsp|   CQBEHelperBase::ProviderOpen()
*ERROR* Provider open failed.  result=-1932787595|<LVL::Error><MASK::0001>
06/06/2007 00:17:47.949 CiscoTSP001.tsp|
CSelsiusTSPUIMsgGetInfo::ProcessTSPUIMsgGetInfo() *ERROR* InstanceID not
present in registry|<LVL::Error><MASK::0001>
06/06/2007 00:18:29.789 CiscoTSP001.tsp|   CQBEHelperBase::ProviderOpen()
*ERROR* Provider open failed.  result=-1932787595|<LVL::Error><MASK::0001>
06/06/2007 00:19:40.631 CiscoTSP001.tsp|   CQBEHelperBase::ProviderOpen()
*ERROR* Provider open failed.  result=-1932787595|<LVL::Error><MASK::0001>
06/06/2007 00:20:41.779 CiscoTSP001.tsp|   CQBEHelperBase::ProviderOpen()
*ERROR* Provider open failed.  result=-1932787595|<LVL::Error><MASK::0001>
06/06/2007 00:20:41.779 CiscoTSP001.tsp|   CSelsiusTSPLink::getMessage()
*ERROR* Receive() failed with error 10038.|<LVL::Error><MASK::0001>
06/06/2007 00:22:04.407 CiscoTSP001.tsp|   CQBEHelperBase::ProviderOpen()
*ERROR* Provider open failed.  result=-1932787595|<LVL::Error><MASK::0001>
06/06/2007 00:23:46.374 CiscoTSP001.tsp|   CQBEHelperBase::ProviderOpen()
*ERROR* Provider open failed.  result=-1932787595|<LVL::Error><MASK::0001>
06/06/2007 00:25:40.258 CiscoTSP001.tsp|   CQBEHelperBase::ProviderOpen()
*ERROR* Provider open failed.  result=-1932787595|<LVL::Error><MASK::0001>
06/06/2007 00:27:22.144 CiscoTSP001.tsp|   CQBEHelperBase::ProviderOpen()
*ERROR* Provider open failed.  result=-1932787595|<LVL::Error><MASK::0001>
06/06/2007 00:28:53.996 CiscoTSP001.tsp|   CQBEHelperBase::ProviderOpen()
*ERROR* Provider open failed.  result=-1932787595|<LVL::Error><MASK::0001>
06/06/2007 00:30:14.863 CiscoTSP001.tsp|   CQBEHelperBase::ProviderOpen()
*ERROR* Provider open failed.  result=-1932787595|<LVL::Error><MASK::0001>
06/06/2007 00:31:26.756 CiscoTSP001.tsp|   CQBEHelperBase::ProviderOpen()
*ERROR* Provider open failed.  result=-1932787595|<LVL::Error><MASK::0001>
06/06/2007 00:32:58.648 CiscoTSP001.tsp|   CQBEHelperBase::ProviderOpen()
*ERROR* Provider open failed.  result=-1932787595|<LVL::Error><MASK::0001>
06/06/2007 00:34:20.937 CiscoTSP001.tsp|   CQBEHelperBase::ProviderOpen()
*ERROR* Provider open failed.  result=-1932787595|<LVL::Error><MASK::0001>
06/06/2007 00:35:53.049 CiscoTSP001.tsp|   CQBEHelperBase::ProviderOpen()
*ERROR* Provider open failed.  result=-1932787595|<LVL::Error><MASK::0001>
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