[cisco-voip] Retain ANI
Jonathan Charles
jonvoip at gmail.com
Mon Jun 18 10:28:57 EDT 2007
Check the service params, there is one there about orignal vs
redirecting party CID...
Jonathan
On 6/18/07, STEVEN CASPER <SCASPER at mtb.com> wrote:
> Is there any way to retain ANI on a transferred call out of the system?
>
> Here is the scenario:
>
> Call enters an IVR through Call Manager controlled toll-free PRIs.
> Caller selects an option to transfer out of the system to an off site IVR via either LD or Local PRI.
> Need to have off site IVR receive originating callers ANI for a database lookup.
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> Thanks!
>
> Steve Casper
> Voice Technologies
> M&T Bank
> (410) 347-6026
>
>
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