[cisco-voip] FXO Port failures

[CarlosOrtiz at bayviewfinancial.com]

This looks like an issue that we had with bad DSP's.   Has TAC mentioned 
anything about this to you?  Ours happened about 18 months ago but sounds 
very familiar.



Paul Choi <asobihoudai at yahoo.com> 
Sent by: cisco-voip-bounces at puck.nether.net
06/18/2007 10:53 AM

To
Thomas Garman <TGarman at homesavings.com>, cisco-voip at puck.nether.net
cc

Subject
Re: [cisco-voip] FXO Port failures






Have you tried using a different sig. with the LEC's
assistance? 

Can you use this FXO card in another box to see if you
come up with the same results? It sounds like you have
two boxes with the same cards. 

Does vtsp debug tell you anything more than the debug
you've already collected?

Have you tested to see if there is a problem between
you and the LEC?

--- Thomas Garman <TGarman at homesavings.com> wrote:

> 
> Paul,
> We are using loopstart.
> 
> 
> 
> -----Original Message-----
> From: Paul Choi [mailto:asobihoudai at yahoo.com] 
> Sent: Monday, June 18, 2007 10:38 AM
> To: Thomas Garman; cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] FXO Port failures
> 
> Thomas,
> 
> What sort of signaling are you using on these ports?
> 
> --- Thomas Garman <TGarman at homesavings.com> wrote:
> 
> > 
> > 
> > 
> > I seem to be having trouble at 2 of my sites,
> having
> > constant failures
> > of FXO ports (connected to the PSTN).  The port
> will
> > work fine for about
> > a day (sometimes 2), then the port will not "pick
> > up" incoming calls, or
> > make out bound calls.
> > 
> > When the port fails the debugs look like the telco
> > is sending a
> > disconnect to us, however in lab testing the bad
> > ports, this is not the
> > case (the port is sensing a disconnect, but none
> is
> > actually being
> > sent).
> > 
> > We have been able to move the problem line(s) to
> > another port, which
> > will work fine, and then after a day or two  will
> > exhibit the same
> > problem (failure).
> > 
> > We have gone through the shut/no shut, as well as
> an
> > entire router
> > reload, and router power cycle, and even an IOS
> > upgrade (from 12.4.XC4
> > to 12.4.9T3).
> > 
> > The port, once failed, cannot be recovered.
> > 
> > We have contacted TAC, and their solution was to
> > send us new cards.
> > 
> > I have also engaged the telco (several times) to
> > test the lines, and
> > they report no problems. 
> > 
> > There seems to be something that is causing the
> > ports to fail, and I was
> > wondering if anyone else has ever seen this type
> of
> > problem? 
> > 
> > 
> > 
> > Thanks in advance,
> > 
> > Tom G.
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> >
>
************************************************************************
> > STATEMENT OF SECURITY AND CONFIDENTIALITY
> > Email messages sent through an open network are
> > transmitted unencrypted 
> > and should therefore not contain confidential
> > information.  The 
> > information contained in this electronic message
> and
> > any files 
> > transmitted with it are private and intended for
> the
> > sole use of the
> > individual or entity to whom they are addressed.
> If
> > you are not the
> > intended recipient, please notify the
> > postmaster at homesavings.com and
> > destroy all copies of this message and any
> > attachments.
> >
>
************************************************************************
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> >
> https://puck.nether.net/mailman/listinfo/cisco-voip
> > 
> 
> 
> 
> 
>
________________________________________________________________________
> ____________Ready for the edge of your seat? 
> Check out tonight's top picks on Yahoo! TV. 
> http://tv.yahoo.com/
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
>
************************************************************************
> STATEMENT OF SECURITY AND CONFIDENTIALITY
> Email messages sent through an open network are
> transmitted unencrypted 
> and should therefore not contain confidential
> information.  The 
> information contained in this electronic message and
> any files 
> transmitted with it are private and intended for the
> sole use of the
> individual or entity to whom they are addressed. If
> you are not the
> intended recipient, please notify the
> postmaster at homesavings.com and
> destroy all copies of this message and any
> attachments.
>
************************************************************************
> 
> 



 
____________________________________________________________________________________
Don't get soaked.  Take a quick peak at the forecast
with the Yahoo! Search weather shortcut.
http://tools.search.yahoo.com/shortcuts/#loc_weather
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20070618/11f9cbae/attachment-0001.html