[cisco-voip] Reset 7970

[Nick Kassel]

I have had to reset 7970's many times and have always used a port with
voice vlan, it always works fine. In fact I did one only this morning.

-----Original Message-----
From: Ahmed Elnagar [mailto:aelnagar at ACT-EG.COM] 
Sent: 21 June 2007 11:12
To: Nick Kassel; Reto Gassmann
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Reset 7970

I remember there were a part of the reset that was tricky some how I
don't remember it but I remember that I redo the factory reset a lot of
times until it is succeeded just try the reset again and make sure that
the result of each step is as Cisco recommends. By the way I am not
sure, but I remember that Cisco recommends that u don't configure voice
vlan on the port and just configure access vlan in the vlan that is the
Callmanager reside.

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nick Kassel
Sent: Thursday, June 21, 2007 12:42 PM
To: Reto Gassmann
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Reset 7970

It can take quite a long time to reset, also you have to make sure that
the phone can see the voice vlan and the dchp server otherwise it will
not reset properly, if you are not running Cisco switches it will not
complete because without cdp the phone will not pick up a vlan ID.



-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Reto Gassmann
Sent: 21 June 2007 10:22
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Reset 7970

Hi all

I had to reset a 7970 and now it seems, that it hangs somewhere in the
boot
sequence. I followed the guideline described in the Administration Guide
for a
factory reset.
Now the line buttons flash in sequence green, the headset button is
green and
the mute button is red.

Has anyone an idea whats going on with my phone?

Thanks for help
Reto


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International Capital Market Association and The London International Financial Futures & Options Exchange.

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