[cisco-voip] Unity MWI Request is Pending---Forever

[Barron, Stephen M.]

Unity 4.0(4)
CM 4.1(3)
IP Phone: 7970 
Exchange 2003 SP2 integration 
 
I have one user whom I cannot get the MWI light to fire when they have
new messages in thier inbox.  Looking through unity web interface, I see
under subscriber -> messages an MWI extensions portion where X is in the
extension box and the MWI request is pending.  It will be that way until
the message is read from their outlook client.
 
Any Ideas of what could cause this???
 
 

Stephen Barron

Network Engineer

 
 
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