[cisco-voip] Unity Express - Remove prompt after custom greeting

[Jörg Wesely]

For your interest:

The problem is solved. In the CUE-CLI, there is a command
"no voicemail conversation caller recording-prompt" that turns the 
prompt off.

Regards

Jörg


Jörg Wesely schrieb:
> Hello,
> 
> we have a Unity Express (2.3.3) on an AIM-module with a 12 mailbox-license.
> The system has the English language pack installed, because the users
> are English-speaking.
> It's located in Milan, so a custom greeting has been recorded in Italian
> for incoming callers. The problem is that after this greeting, a prompt
> "Please leave a message..." is played, what's confusing for the italian
> callers.
> Is it possible to remove this prompt? Up to now I couldn't find a way to
> achieve this. There seems to be no option to supress this prompt and the 
> files for prompts and voicemail scripts cannot be changed.
> 
> I tried to install Italian as an additional language, hoping that I 
> could make It play the prompt in Italian. But I only got an error 
> message that no additional language could be installed with this license.
> 
> Any ideas?
> 
> thanks in advance
> 
> Jörg