[cisco-voip] AvMediaMasterCtrl Class is missing

Stift steffen.bruening at de.logicalis.com
Wed Mar 7 11:34:04 EST 2007


Hi everybody,

I have a problem with the installation of the media master bar. 

The Viewmail form is installed, but if I want to open it, a warning window is
opening which tells me that the security settings of my internet explorer
prevents the installation of this activex element.(I have the lowest security
settings which are possible)After I click on Yes, I could see and use the media
master bar although.

I used severely troubleshooting guides for the media master and in every guide I
could read something about the "AvMediaMasterCtrl Class" in Downloaded Program
Files, but the problem is that there isn't any AvMediaMasterCtrl Class file in
C:\Windows\Downloaded Program Files. There are only the two files
"AvMediaMasterCtrl.ocx" and "mediamas.inf".

If I access (not the first time!) ciscopca, there is a little window which
overlays the media master bar, which includes the info that I should press space
or enter to activate this active-X control element.

Anybody there who know this problem or has a solution ? 



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