[cisco-voip] 7940s with P00307020200 (7.2(2.0) not gettingP00308000400 (8.0(4.0)

[Lelio Fulgenzi]

Did you check to see that the phone configuration doesn't have the phone load specifically assigned? 

If you go to CCMAdmin > Device > Device Settings > Firmware Load Information

It will tell you what phones are not using the default settings.

Other than that, I'd go to one of the phones and look at the behaviour as you:
  a.. reset the phone from CallManager
  b.. power cycle the phone
  c.. reset the phone to factory defaults
I don't have a phone handy, but if you go to settings, 5, and then status messages, you will sometimes see a message that gives you a hint.

A sniffer trace might help too. A change could have been made to ACLs after the last upgrade and the phones just kept on working.
 
  ----- Original Message ----- 
  From: Jason Aarons (US) 
  To: cisco-voip at puck.nether.net 
  Sent: Thursday, March 08, 2007 5:26 PM
  Subject: [cisco-voip] 7940s with P00307020200 (7.2(2.0) not gettingP00308000400 (8.0(4.0)


  After applying ciscocm.4-1-DevPack-39.exe to a cluster running 4.1(3)Sr4d, after multiple reboots  to whole cluster I see 2 CP-7940Gs have 8.0(4.0) while 38 CP-7940Gs still have 7.2(2.0). 

   

  Any ideas on why the CP-7940Gs are not upgrading from 7.2(2.) to 8.0(4.0)? The tftp server is local.

   



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