[cisco-voip] How to configure On Demand Recording in IPCC

[Johnny Crothers]

You will need to add the task buttons via the desktop administrator, I
think by memory its under workflow? 

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ed Leatherman
Sent: 09 March 2007 01:40
To: Jonathan Charles
Cc: ciscovoip
Subject: Re: [cisco-voip] How to configure On Demand Recording in IPCC

 

What happens when the agent clicks on the record button?



On 3/8/07, Jonathan Charles <jonvoip at gmail.com > wrote: 

Trying to configure On Demand Recording for IPCC Express 4.0 Enhanced...

Have a mix of CAD and IPPA, need to find out how to configure the
abutton to record... 




Jonathan

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-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations 



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