[cisco-voip] DST Problems

[sweeper1]

Is this patch: ciscocm.4-1-3-2007-DST-Update.1-0-1.exe the same as the above
listed JRE patch: ciscocm-2007-JRE-DST-Update.1-0-1.exe ?

Still no response on my end...Phones still have "workaround time"

Steve



On 3/11/07, Rasim Duric <rduric at uoguelph.ca> wrote:
>
> If I put the phones in another TZ (ex. GMT -04:00 Atlantic Time) would
> it affect other CCM components? I know that CDR is cut using GMT and
> shouldn't affected by this.
>
>
> Rasim Duric
> Network Analyst (CCS)
> University of Guelph
> Guelph, N1G 2W1, ON
> 519-824-4120x53146
> rduric at uoguelph.ca
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike Lay
> (milay)
> Sent: Sunday, March 11, 2007 11:01 AM
> To: Mike Armstrong; Poper, Cathy; cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] DST Problems
>
> I do not know if the restriction of uninstalling is accurate but if the
> doc says it then do it. Regardless if you are updating the servers & the
> final upgrade does not contain the DST updates then you will need to
> install the DST update again.
>
> The phone gets time as you have described. However I have see that the
> CCM is not sending the phone the correct time.
>
> You can put the phones in a new DST group that is in another TZ that
> will force the phones to update the time. If the phones are CST put them
> in a DTG that is est.
>
> MIke
>
> -----Original Message-----
> From: Mike Armstrong [mailto:mfa at crec.ifas.ufl.edu]
> Sent: Sunday, March 11, 2007 10:49 AM
> To: Mike Lay (milay); Poper, Cathy; cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] DST Problems
>
> Right on the JRE update.  As for CCM, I'm going to first install the
> explicit DST CCM patch and see what happens.  The FN says that the patch
> must be uninstalled when upgrading CCM, but I think that's only when
> upgrading from 4.1 to 4.2, for example.  Not clear what its interaction
> with other upgrades might be, and not clear what it does, if it only
> affects the SQL database.  Making a DatTime group for the phones strikes
> me as a last resort.
>
> Could you refresh us on how the 7960 gets its time?  If it's registered
> with a Subscriber, doesn't it get the time from the Subscriber when it
> goes on-hook?  How do the DST patch and the SQL database come into play?
> If I install the DST patch on the Publisher, how does the new SQL data
> get propogated to wherever it needs to go?
>
> Mike
>
> ----- Original Message -----
> From: "Mike Lay (milay)" <milay at cisco.com>
> To: "Poper, Cathy" <cpoper at hamilton.ca>; "Mike Armstrong"
> <mfa at crec.ifas.ufl.edu>; <cisco-voip at puck.nether.net>
> Sent: Sunday, March 11, 2007 11:14 AM
> Subject: RE: [cisco-voip] DST Problems
>
>
> I see that you did not apply the JRE update. But that would not affect
> the phones.
>
> Seems to be a pattern forming here... The 2nd gen phones get the time
> directly from CCM. The DST updates only update the SQL DB not any CCM
> code. You could potentially make a DatTime group for the phones, setting
> the time correctly. Or you could restart the CCM service to give CCM a
> kick start.
>
> Mike
>
> -----Original Message-----
> From: Poper, Cathy [mailto:cpoper at hamilton.ca]
> Sent: Sunday, March 11, 2007 10:09 AM
> To: Mike Lay (milay); Mike Armstrong; cisco-voip at puck.nether.net
> Subject: RE: [cisco-voip] DST Problems
>
> Mike - Looked at the document you referred to below, and it appears that
> we should be compliant:
> I have the following installed on all CCM's:
> OS version: 2000.4.4(sr3)
> CCM version: 4.1(3)sr4d
> CCM 4.1(3)- 2007-DST-Update.1-0-1
> CCM4-1-DevPack-38.1
>
> What am I missing???
>
> Cathy Poper
> City of Hamilton/IT Services
> Network Support Analyst
> 55 York Blvd., 6th floor
> Hamilton, Ontario
> Canada
> L8L 3K7
> Tel: 905-546-2424 x5481
> Fax: 905-546-2333
> cpoper at hamilton.ca
>
>
>
> -----Original Message-----
> From: Mike Lay (milay) [mailto:milay at cisco.com]
> Sent: Sunday, March 11, 2007 10:45 AM
> To: Mike Armstrong; cisco-voip at puck.nether.net; Poper, Cathy
> Subject: RE: [cisco-voip] DST Problems
>
>
> Mike,
>
> 4.1.3 sr2 does NOT have the CCM updates for DST. You would need to
> either upgrade to sr4D, later ES or the DST patch with the phone loads:
>
> http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_field_noti
> ce09186a00807e02b1.shtml
>
> Mike
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike Armstrong
> Sent: Sunday, March 11, 2007 9:35 AM
> To: cisco-voip at puck.nether.net; cpoper at hamilton.ca
> Subject: Re: [cisco-voip] DST Problems
>
> We're in the same boat.  Running 4.1(3)sr2, with OS
> win-OS-Upgrade-K9.2000-4-3a-sr9, which according to FN 62669 should
> include the DST patch. Using DevPack 39 plus 8.0(5) load for 7940/7960.
> Time on the Call Manager servers is correct, but the phones (same models
> as Cathy's) are an hour behind.
>
> Mike Armstrong
> UF/IFAS CREC
> Lake Alfred, FL
>
> > Date: Sun, 11 Mar 2007 09:54:21 -0400
> > From: "Poper, Cathy" <cpoper at hamilton.ca>
> > Subject: Re: [cisco-voip] DST Problems
> > To: "Rasim Duric" <rduric at uoguelph.ca>, "Mike Lay \(milay\)"
> > <milay at cisco.com>, <cisco-voip at puck.nether.net>
> > Message-ID:
> > <46262932FF67F74CA6D537C31A6969870D48906F at endeavour.InfoNetwork>
> > Content-Type: text/plain; charset="us-ascii"
> >
> > We're running ciscocm.4-1-DevPack-38.1 (as of last weekend when we
> > upgraded to 4.1(3)sr4d - Phones are 7910,7912,7936,7940,7960 - so
> > phone loads for 7940/7960 are at 8.0(4).
> >
> >
> >
> > Cathy Poper
> > City of Hamilton/IT Services
> > Network Support Analyst
> > 55 York Blvd., 6th floor
> > Hamilton, Ontario
> > Canada
> > L8L 3K7
> > Tel: 905-546-2424 x5481
> > Fax: 905-546-2333
> > cpoper at hamilton.ca
> >
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Rasim Duric
> > Sent: Sunday, March 11, 2007 9:37 AM
> > To: Mike Lay (milay); cisco-voip at puck.nether.net
> > Subject: Re: [cisco-voip] DST Problems
> >
> >
> >
> > I have NOT updated the phone loads since I only have the 7912G, 7940,
> > 7960 which are supposed to get time from CCM. The OS is
> > 2000.4.4sr3 and CCM 4.1(3)sr4d.
> >
> >
> >
> > Rasim Duric
> > Network Analyst (CCS)
> > University of Guelph
> > Guelph, N1G 2W1, ON
> > 519-824-4120x53146
> > rduric at uoguelph.ca
> >
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike Lay
> > (milay)
> > Sent: Sunday, March 11, 2007 8:27 AM
> > To: cisco-voip at puck.nether.net
> > Subject: Re: [cisco-voip] DST Problems
> >
> >
> >
> > Have all of you updated the phone loads?:
> >
> >
> >
> > Phone Loads:
> >
> >
> >
> > The 7906, 7911, 7921, 7941, 7961, 7970, 7971 phones require a new
> > phone load that incorporates the Daylight Saving Time changes. The
> > necessary phone loads are present if any of these versions of phone
> > loads or DevPacks are installed.
> >
> >
> >
> > 8.0.4sr2s standalone phone load
> >
> >
> >
> > 8.2.1 standalone phone load
> >
> >
> >
> > ciscocm.3-3-DevPack-74 or higher
> >
> >
> >
> > ciscocm.4-1-DevPack-36 or higher
> >
> >
> >
> > ciscocm.4-2-1-DevPack-06 or higher
> >
> >
> >
> > ciscocm.4-2-3-DevPack-08 or higher
> >
> >
> >
> > JRE Patch: (ciscocm-2007-JRE-DST-Update.1-0-1.exe)
> >
> >
> >
> > This patch is only applicable to 3.3(5), 4.0(2a), 4.1(x), and 4.2(x).
> > This patch enables CAR and AST to use the new Daylight Saving Time
> > Zone.
> >
> >
> >
> >
> > http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_
> > fi
> > eld_notice09186a00807e02b1.shtml
> >
> >
> >
> > Mike
> >
> >
> >
> > ________________________________
> >
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Poper, Cathy
> > Sent: Sunday, March 11, 2007 7:47 AM
> > To: Gu Sang Jung; cisco-voip at puck.nether.net
> > Subject: Re: [cisco-voip] DST Problems
> >
> > Still waiting TAC's response - We have 7910's, 7912's, 7940's and 7960
>
> > sets.
> >
> > So far they're all displaying incorrect times. We went through the
> > long process of upgrading CCM from 3.3(3) to 4.1(3)sr4d, OS upgrades
> > before that to 2000.4.4, DST patches, Phone loads are 8.0(4).....So
> > much for thinking we were prepared!!
> >
> >
> >
> > If anyone gets a resolution from TAC, please let me know (I'll do the
> > same)
> >
> >
> >
> > Cathy Poper
> > City of Hamilton/IT Services
> > Network Support Analyst
> > 55 York Blvd., 6th floor
> > Hamilton, Ontario
> > Canada
> > L8L 3K7
> > Tel: 905-546-2424 x5481
> > Fax: 905-546-2333
> > cpoper at hamilton.ca
> >
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Gu Sang Jung
> > Sent: Sunday, March 11, 2007 7:09 AM
> > To: cisco-voip at puck.nether.net
> > Subject: Re: [cisco-voip] DST Problems
> >
> > My Case is same to you.
> > I applied DST patches(CCM4.0.2(a) OS 2004-4, phone load, DST patch) on
>
> > One client site, It did not work correctly.
> > CCM server time is changed but IP Phone did not work .
> > Another Site, I manually applied. just change time clock, reset CCM,
> > also IPPhone side did not work correctly.
> > Hence, I temporaily change CMlocal time zone 1 hour advance. and  I
> > expect cisco' new bug  patch software.
> >
> > gusang
> >
> > ----- Original Message ----
> > From: sweeper1 <sweeper1 at gmail.com>
> > To: cisco-voip at puck.nether.net
> > Sent: Sunday, March 11, 2007 5:29:30 AM
> > Subject: [cisco-voip] DST Problems
> >
> > So has anyone else had any problems with DST?
> >
> >
> >
> > I checked the servers that I updated and their time is correct however
>
> > the IP Phones are not correct...Rebooting them does nothing...
> >
> > So far the only workaround I see is to turn off auto DST on the server
>
> > and manually push the time forward....
> >
> > Or in Call Manager you can go to CMLocal and change your time zone
> > there....(TAC says you can change it forward - reset your phones -
> > change it back - reset your phones and then everything will be back to
>
> > normal...But that didnt work for me)
> >
> >
> >
> > Anyone else run into this?
> >
> >
> >
> > Steve
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20070311/3a94da90/attachment-0001.html