[cisco-voip] DST Problems

Socarras, Luis LSOCARRAS at broward.org
Mon Mar 12 09:40:36 EST 2007


The PC where the communicator was running did have the correct time.

 

However when I checked the Device Defaults page the 79x0 had
"P00308000400" for the Load Information, 79x1 had "SCCP41.8-2-1S", yet
the Cisco IP Communicator had NO Load Information.

 

Is this the correct configuration for the IP Communicator?

 

Thanks,

Luis

 

________________________________

From: Jonathan Charles [mailto:jonvoip at gmail.com] 
Sent: Monday, March 12, 2007 12:44 AM
To: Socarras, Luis
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] DST Problems

 

IP Communicator gets its time from the PC it is installed on.



Jonathan

On 3/11/07, Socarras, Luis < LSOCARRAS at broward.org
<mailto:LSOCARRAS at broward.org> > wrote:

Is anyone having issues with the time on the IP Communicator?  

 

We applied the OS patch 2000.4.2(SR16) and ciscocm.4-1-3-es94.  All
phones appear to have the correct time, but when checking the IP
communicator it is still showing the incorrect time.

 

Thank,

 

Luis

 

________________________________

From: cisco-voip-bounces at puck.nether.net [mailto:
cisco-voip-bounces at puck.nether.net
<mailto:cisco-voip-bounces at puck.nether.net> ] On Behalf Of Poper, Cathy
Sent: Sunday, March 11, 2007 9:56 AM
To: Mike Lay (milay); cisco-voip at puck.nether.net


Subject: Re: [cisco-voip] DST Problems

 

...forgot - we also applied JRE Patch:
(ciscocm-2007-JRE-DST-Update.1-0-1.exe)

 

 

Cathy Poper 
City of Hamilton/IT Services 
Network Support Analyst 
55 York Blvd., 6th floor 
Hamilton, Ontario 
Canada 
L8L 3K7 
Tel: 905-546-2424 x5481 
Fax: 905-546-2333 
cpoper at hamilton.ca 

	-----Original Message-----
	From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike Lay
(milay)
	Sent: Sunday, March 11, 2007 9:27 AM
	To: cisco-voip at puck.nether.net
	Subject: Re: [cisco-voip] DST Problems

	Have all of you updated the phone loads?:

	 

	Phone Loads:

	 

	The 7906, 7911, 7921, 7941, 7961, 7970, 7971 phones require a
new phone load that incorporates the Daylight Saving Time changes. The
necessary phone loads are present if any of these versions of phone
loads or DevPacks are installed.

	 

	8.0.4sr2s standalone phone load

	 

	8.2.1 standalone phone load

	 

	ciscocm.3-3-DevPack-74 or higher

	 

	ciscocm.4-1-DevPack-36 or higher

	 

	ciscocm.4-2-1-DevPack-06 or higher

	 

	ciscocm.4-2-3-DevPack-08 or higher

	 

	JRE Patch: (ciscocm-2007-JRE-DST-Update.1-0-1.exe)

	 

	This patch is only applicable to 3.3(5), 4.0(2a), 4.1(x), and
4.2(x). This patch enables CAR and AST to use the new Daylight Saving
Time Zone.

	 

	
http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_fi
eld_notice09186a00807e02b1.shtml

	 

	Mike

	 

	
________________________________


	From: cisco-voip-bounces at puck.nether.net [mailto:
cisco-voip-bounces at puck.nether.net
<mailto:cisco-voip-bounces at puck.nether.net> ] On Behalf Of Poper, Cathy
	Sent: Sunday, March 11, 2007 7:47 AM
	To: Gu Sang Jung; cisco-voip at puck.nether.net
	Subject: Re: [cisco-voip] DST Problems

	Still waiting TAC's response - We have 7910's, 7912's, 7940's
and 7960 sets.

	So far they're all displaying incorrect times. We went through
the long process of upgrading CCM from 3.3(3) to 4.1(3)sr4d, OS upgrades
before that to 2000.4.4, DST patches, Phone loads are 8.0(4).....So much
for thinking we were prepared!!

	 

	If anyone gets a resolution from TAC, please let me know (I'll
do the same)

	 

	Cathy Poper 
	City of Hamilton/IT Services 
	Network Support Analyst 
	55 York Blvd., 6th floor 
	Hamilton, Ontario 
	Canada 
	L8L 3K7 
	Tel: 905-546-2424 x5481 
	Fax: 905-546-2333 
	cpoper at hamilton.ca 

		-----Original Message-----
		From: cisco-voip-bounces at puck.nether.net [mailto:
cisco-voip-bounces at puck.nether.net
<mailto:cisco-voip-bounces at puck.nether.net> ] On Behalf Of Gu Sang Jung
		Sent: Sunday, March 11, 2007 7:09 AM
		To: cisco-voip at puck.nether.net
		Subject: Re: [cisco-voip] DST Problems

		My Case is same to you.
		I applied DST patches(CCM4.0.2(a) OS 2004-4, phone load,
DST patch) on One client site, It did not work correctly.
		CCM server time is changed but IP Phone did not work .
		Another Site, I manually applied. just change time
clock, reset CCM, also IPPhone side did not work correctly.
		Hence, I temporaily change CMlocal time zone 1 hour
advance. and  I expect cisco' new bug  patch software.
		
		gusang 

		----- Original Message ----
		From: sweeper1 <sweeper1 at gmail.com>
		To: cisco-voip at puck.nether.net
		Sent: Sunday, March 11, 2007 5:29:30 AM
		Subject: [cisco-voip] DST Problems

		So has anyone else had any problems with DST?

		 

		I checked the servers that I updated and their time is
correct however the IP Phones are not correct...Rebooting them does
nothing...

		So far the only workaround I see is to turn off auto DST
on the server and manually push the time forward....

		Or in Call Manager you can go to CMLocal and change your
time zone there....(TAC says you can change it forward - reset your
phones - change it back - reset your phones and then everything will be
back to normal...But that didnt work for me) 

		 

		Anyone else run into this?

		 

		Steve

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