[cisco-voip] CSA Bug?

Ryan Ratliff rratliff at cisco.com
Wed Mar 14 09:02:27 EST 2007


Is this standalone CCM CSA or managed CSA?

I found a Unity/CSA bug that references this same error but nothing  
to do with CCM.

-Ryan

On Mar 14, 2007, at 9:58 AM, Ed Leatherman wrote:

Anyone seen something similar to this?

Connected via remote desktop to 2 of our callmanager servers this  
morning. when I logged in, CSA started popping up the console window  
a bunch of times, with no messages in it. it also spammed this in the  
app log:
Event Type:    Information
Event Source:    CSAgent
Event Category:    Local Event Mgr
Event ID:    256
Date:        3/14/2007
Time:        9:23:40 AM
User:        N/A
Computer:    OWP-SUB-A
Description:
[2007-03-14 09:23:40.248] [PID=4568] [AgentUI]: Failed to create  
mutex Global\AgentUI_sess1_instance_mutex

And to top it off, all the phones/endpoints registered to that server  
restarted, including my MGCP gateways, which also appears to have  
dropped any calls that were on them. I have two other servers running  
the same versions of CSA and callmanager, and it doesnt appear to  
happen to them.

Just opened a TAC SR on it, but was wondering if anyone else had seen  
anything like it...

CSA version 5.0.0.194
CCM 4.1.3 SR4d

-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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