[cisco-voip] CSA Bug?
Ryan Ratliff
rratliff at cisco.com
Wed Mar 14 09:02:27 EST 2007
Is this standalone CCM CSA or managed CSA?
I found a Unity/CSA bug that references this same error but nothing
to do with CCM.
-Ryan
On Mar 14, 2007, at 9:58 AM, Ed Leatherman wrote:
Anyone seen something similar to this?
Connected via remote desktop to 2 of our callmanager servers this
morning. when I logged in, CSA started popping up the console window
a bunch of times, with no messages in it. it also spammed this in the
app log:
Event Type: Information
Event Source: CSAgent
Event Category: Local Event Mgr
Event ID: 256
Date: 3/14/2007
Time: 9:23:40 AM
User: N/A
Computer: OWP-SUB-A
Description:
[2007-03-14 09:23:40.248] [PID=4568] [AgentUI]: Failed to create
mutex Global\AgentUI_sess1_instance_mutex
And to top it off, all the phones/endpoints registered to that server
restarted, including my MGCP gateways, which also appears to have
dropped any calls that were on them. I have two other servers running
the same versions of CSA and callmanager, and it doesnt appear to
happen to them.
Just opened a TAC SR on it, but was wondering if anyone else had seen
anything like it...
CSA version 5.0.0.194
CCM 4.1.3 SR4d
--
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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