[cisco-voip] Answer main line

[Socarras, Luis]

I know this may be an easy one, but I am having a brain lapse.  

 

We have some administrative assistants that have 2 lines on their 7960
and 10 lines on a 7914 expansion module.  When one of the users lifts
their handset to make a call on their own line (7960), and a call is
coming into a line that is on the expansion module, the handset will be
connected to the call on the incoming line (expansion module).  They
would like to have the phone setup so that whenever they pickup their
handset it will automatically grab their 1st line on the 7960 regardless
of whether or not another line is ringing.  

 

Is this possible?

 

Thanks,

Luis

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