[cisco-voip] Do you have phones (7970) still with incorrect time?READ ME

[Voll, Scott]

Wes, mike, ryan, Tac guys-

 

Do we have a Bug ID on this?  I just tested with both a 7970 and a 7941
and if I reboot them they go back to the old time.  Then I have to go in
and reset the device.  When is this going to be fixed?

 

Scott

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Corbett Enders
Sent: Thursday, March 15, 2007 10:51 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Do you have phones (7970) still with incorrect
time?READ ME

 

I've been following the threads on here and to this day I still have had
7970 phones with the incorrect time even though they have the latest
phone load, etc.

 

Well, this document finally explains the answer and basically one final
step is required.

 

Go into CCMAdmin and reset the phone.  Bingo, correct time.  And to make
this even worse, each time the 7970 phones lose power and reboot,
they'll reboot with the incorrect time and you'll have to reset them
again via CCMAdmin.  Until this is fixed in a new phone load of course.

 

Read more at this link:

 

http://www.cisco.com/en/US/customer/products/hw/phones/ps379/products_fi
eld_notice09186a00807d3d9e.shtml

 

***IMPORTANT NOTE***: For 7906G, 7911G, 7941G/GE, 7961G/GE, 7970G,
7971GE, in addition to the above phone loads, there is one manual
workaround that will be needed in order to get the phones to display the
correct time.

There is a Daylight Savings Time issue which will be fixed in an
upcoming phone release, having the following workaround:

- Reset the IP phone from the CCMAdmin for the phone to get the correct
time.

Please be aware that each time IP Phones lose power, the System
Administrator will need to reset the IP Phones from CCMAdmin to get the
correct time.

 

 

Corbett Enders

Business Development
Homes by Avi Inc.
Tel: (403) 536-7170
Fax: (403) 536-7171
Email: cenders at homesbyavi.com <mailto:cenders at homesbyavi.com>  
www.homesbyavi.com <http://www.homesbyavi.com>  

 

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