[cisco-voip] Do you have phones (7970) still with incorrect time? READ ME

[Ryan Ratliff]

I'm glad they finally got the field notice updated.  Also see my  
email from this morning indicating that a new phone load is available  
that fixes this problem.  If you do not want to wait for 8.2(2) next  
week then open a TAC SR and request 8.2(1)ES5 be posted for you.

-Ryan

On Mar 15, 2007, at 1:51 PM, Corbett Enders wrote:

I’ve been following the threads on here and to this day I still have  
had 7970 phones with the incorrect time even though they have the  
latest phone load, etc.



Well, this document finally explains the answer and basically one  
final step is required.



Go into CCMAdmin and reset the phone.  Bingo, correct time.  And to  
make this even worse, each time the 7970 phones lose power and  
reboot, they’ll reboot with the incorrect time and you’ll have to  
reset them again via CCMAdmin.  Until this is fixed in a new phone  
load of course.



Read more at this link:



http://www.cisco.com/en/US/customer/products/hw/phones/ps379/ 
products_field_notice09186a00807d3d9e.shtml



***IMPORTANT NOTE***: For 7906G, 7911G, 7941G/GE, 7961G/GE, 7970G,  
7971GE, in addition to the above phone loads, there is one manual  
workaround that will be needed in order to get the phones to display  
the correct time.

There is a Daylight Savings Time issue which will be fixed in an  
upcoming phone release, having the following workaround:

- Reset the IP phone from the CCMAdmin for the phone to get the  
correct time.

Please be aware that each time IP Phones lose power, the System  
Administrator will need to reset the IP Phones from CCMAdmin to get  
the correct time.





Corbett Enders

Business Development
Homes by Avi Inc.
Tel: (403) 536-7170
Fax: (403) 536-7171
Email: cenders at homesbyavi.com
www.homesbyavi.com



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