[cisco-voip] Re : CRS 4.x no ressources or teams available

[Johnny Crothers]

Each of the users has CTI Application Useenabled on their userid's?

If not, and your configuration is fine on the CCM, its got to be a problem with the LDAP connectivity. Not sure what logs to look at, probably start with the MIVR logs c:/program files/wfavvid/logs/MIVR/

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of vincent dup
Sent: 16 March 2007 10:20
To: Johnny Crothers; cisco-voip at puck.nether.net
Subject: [cisco-voip] Re : CRS 4.x no ressources or teams available

Thanks for your reply
Yes I have already done it. Any ideas in which category I can find the logs for this ?



----- Message d'origine ----
De : Johnny Crothers <Johnny.Crothers at vanco.co.uk>
À : vincent dup <dupvinc at yahoo.fr>; cisco-voip at puck.nether.net
Envoyé le : Vendredi, 16 Mars 2007, 11h06mn 26s
Objet : RE: [cisco-voip] CRS 4.x no ressources or teams available


In Callmanager have you selected the ICD Ext radio box under the Device Association/Extension Mobility for each of the users that are going to be agents?

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of vincent dup
Sent: 16 March 2007 09:04
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CRS 4.x no ressources or teams available

Dear all,

I have just install a stand alone CRS 4.0(4) integrated to AD and linled to a CCM 4.2.3.  I cannot see any user in ressources or any available supervisors / resources / CSQ in teams  (from menu Subsystems /RmCrm). Nothing in event logs or in traces. Any ideas.
RK : Jtappi trigger is ok

Vinc


    

    
        
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