[cisco-voip] Cisco7970 display active
cisco.voip
cisco.voip at verizon.net
Fri Mar 16 10:46:58 EST 2007
How do I set in CCM 4.2, to keep the display active permanently on my 7970
phones.
Display On Time:
Display On Duration:
Display Idle Timeout:
What should the values be for 24/7 active display?
----- Original Message -----
From: <cisco-voip-request at puck.nether.net>
To: <cisco-voip at puck.nether.net>
Sent: Friday, March 16, 2007 9:53 AM
Subject: cisco-voip Digest, Vol 49, Issue 186
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> Today's Topics:
>
> 1. Re : Re : CRS 4.x no ressources or teams available (vincent dup)
> 2. Real Time Monitoring Tool (Scott Coner (US))
> 3. Re: extension numbers for outgoing calls in PRI line
> (Lelio Fulgenzi)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Fri, 16 Mar 2007 12:49:27 +0000 (GMT)
> From: vincent dup <dupvinc at yahoo.fr>
> Subject: [cisco-voip] Re : Re : CRS 4.x no ressources or teams
> available
> To: Johnny Crothers <Johnny.Crothers at vanco.co.uk>,
> cisco-voip at puck.nether.net
> Message-ID: <785241.79507.qm at web26006.mail.ukl.yahoo.com>
> Content-Type: text/plain; charset=iso-8859-1
>
> CTI is enabled. I found two things in the log/MIVR logs
> 1) in logs/MIVR/stderr.log
>
>
> *** ClusterPropertyFiles.getBlob(): sysObj Property byte array is null.
>
> crslog(): NodeClientManager object is not created, javaVM=0,
nodeMgrClient=0, logmid=0
> crslog(): NodeClientManager object is not created, javaVM=0,
nodeMgrClient=0, logmid=0
> crslog(): NodeClientManager object is not created, javaVM=0,
nodeMgrClient=0, logmid=0
> keepAlive(): NodeClientManager object is not created, javaVM=0,
nodeMgrClient=0, logmid=0
> keepAlive(), currentTime=1173964258, startTime=1173964258, delta=0,
timeout=300
> &*( Counter
>
> &*( Counter
>
> &*( Counter
>
> javax.naming.NameNotFoundException: [LDAP: error code 32 - 0000208D:
NameErr: DSID-031001CD, problem 2001 (NO_OBJECT), data 0, best match of:
> 'DC=XXXX,DC=com'
> ]; remaining name 'cn=System Profile, ou=systemProfile,
ou=CCN,ou=cisco.com, dc=XXXX, dc=com'
>
> at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3013)
>
> at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2934)
>
> at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2740)
>
> at com.sun.jndi.ldap.LdapCtx.c_getAttributes(LdapCtx.java:1294)
>
> at
com.sun.jndi.toolkit.ctx.ComponentDirContext.p_getAttributes(ComponentDirCon
text.java:213)
>
> at
com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.getAttributes(PartialCom
positeDirContext.java:121)
>
> at
com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.getAttributes(PartialCom
positeDirContext.java:109)
>
> at
javax.naming.directory.InitialDirContext.getAttributes(InitialDirContext.jav
a:121)
>
> at
com.cisco.repository.ldap.jndi.InitialLdapContext.getAttributes(InitialLdapC
ontext.java:345)
>
> at com.cisco.wf.admin.ICDEnabler.getNamingAttribute(ICDEnabler.java:145)
>
> at com.cisco.wf.admin.iaq.AgentICDConfig.<init>(AgentICDConfig.java:175)
>
> at
com.cisco.wf.admin.iaq.DBIAQConfiguration.initAgentConfig(DBIAQConfiguration
.java:482)
>
> at
com.cisco.wf.admin.iaq.DBIAQConfiguration.init(DBIAQConfiguration.java:417)
>
> at
com.cisco.wf.admin.iaq.DBIAQConfiguration.<init>(DBIAQConfiguration.java:337
)
>
> at
com.cisco.wf.admin.iaq.DBIAQConfiguration.<init>(DBIAQConfiguration.java:284
)
>
> at
com.cisco.wf.historicalReporting.HistoricalReportingDataManager$1.run(Histor
icalReportingDataManager.java:474)
>
> at com.cisco.executor.Thread.run(Thread.java:539)
>
> at
com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStub
Impl.java:684)
>
> at
com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.ja
va:480)
>
> at
com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.ja
va:756)
>
> at
com.cisco.executor.impl.ThreadStubImpl$RequestImpl.run(ThreadStubImpl.java:5
63)
>
> at
com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:777)
>
> javax.naming.NameNotFoundException: [LDAP: error code 32 - 0000208D:
NameErr: DSID-031001CD, problem 2001 (NO_OBJECT), data 0, best match of:
> 'DC=XXXX,DC=com'
> ]; remaining name 'cn=System Profile, ou=systemProfile,
ou=CCN,ou=cisco.com, dc=XXXX, dc=com'
>
> at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3013)
>
> at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2934)
>
> at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2740)
>
> at com.sun.jndi.ldap.LdapCtx.c_getAttributes(LdapCtx.java:1294)
>
> at
com.sun.jndi.toolkit.ctx.ComponentDirContext.p_getAttributes(ComponentDirCon
text.java:213)
>
> at
com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.getAttributes(PartialCom
positeDirContext.java:121)
>
> at
com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.getAttributes(PartialCom
positeDirContext.java:109)
>
> at
javax.naming.directory.InitialDirContext.getAttributes(InitialDirContext.jav
a:121)
>
> at
com.cisco.repository.ldap.jndi.InitialLdapContext.getAttributes(InitialLdapC
ontext.java:345)
>
> at com.cisco.wf.admin.ICDEnabler.getUserObjectClass(ICDEnabler.java:93)
>
> at com.cisco.wf.admin.iaq.AgentICDConfig.<init>(AgentICDConfig.java:179)
>
> at
com.cisco.wf.admin.iaq.DBIAQConfiguration.initAgentConfig(DBIAQConfiguration
.java:482)
>
> at
com.cisco.wf.admin.iaq.DBIAQConfiguration.init(DBIAQConfiguration.java:417)
>
> at
com.cisco.wf.admin.iaq.DBIAQConfiguration.<init>(DBIAQConfiguration.java:337
)
>
> at
com.cisco.wf.admin.iaq.DBIAQConfiguration.<init>(DBIAQConfiguration.java:284
)
>
> at
com.cisco.wf.historicalReporting.HistoricalReportingDataManager$1.run(Histor
icalReportingDataManager.java:474)
>
> at com.cisco.executor.Thread.run(Thread.java:539)
>
> at
com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStub
Impl.java:684)
>
> at
com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.ja
va:480)
>
> at
com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.ja
va:756)
>
> at
com.cisco.executor.impl.ThreadStubImpl$RequestImpl.run(ThreadStubImpl.java:5
63)
>
> at
com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:777)
> .......
>
> 'cn=System Profile, ou=systemProfile, ou=CCN,ou=cisco.com, dc=XXXX,
dc=com' exists in the Active direcory Directory.
> 2 )found in stdout.log
> Called start()
> Starting tomcat. Check logs/tomcat.log for error messages
>
> NodeClientManager, try to addElementListener,
service=JavaService[active=false,state=SHUTDOWN,licensed=true,initTime=0,ver
sion=4.0(4)_Build140,enabled=true,upgradeTime=1173953984000,installTime=1173
953984000,name=Manager Manager,type=Manager,master=false,parent=CRS
Engine,node=1,components={CRS Engine},children={Prompt Manager,Archive
Manager,Config Manager,RTP Port Manager,Document Manager,Script Manager,Log
Manager,Channel Manager,File Manager,Grammar Manager,Session
Manager,Application Manager,Node Manager,Expression Manager,Executor
Manager,Cluster Manager,Contact Manager}]
>
> LDAPConfig.createLDAPEngineConfiguration() -
urlBase:ldap://dcmig.cargolux.com:389,CCNAPPS_BASE:ou=CCN Apps, ou=cisco,
dc=cargolux, dc=com, mgr_dn:cn=unityinstall, ou=secure groups and users,
dc=cargolux, dc=com
>
> WARNING: No Engine Configuration is found in LDAP...Returning default
engine configuration values...
>
> EMS: warning couldn't read EMSSystemType value in registry
> EMS: warning couldn't read EMSUserData value in registry
> EMS library: LoadLibrary failed. GetLastError() returned 2
> Couldn't access Message resource file for Facility Code 0x101. It may not
be in your path or the registry path is invalid
> Thu Mar 15 13:11:04 2007
> : setPluginReadyFlag(), a volatile regsitry key SOFTWARE\Cisco Systems,
Inc.\CRS\Distributor\NodeManager\CurrentVersion\Processes\CRS
Engine\PluginReady is created with value 0
> WARNING: No Engine Configuration is found in LDAP...Returning default
engine configuration values...
>
> Thu Mar 15 13:11:06 2007
> : setPluginReadyFlag(), a volatile regsitry key SOFTWARE\Cisco Systems,
Inc.\CRS\Distributor\NodeManager\CurrentVersion\Processes\CRS
Engine\PluginReady is created with value 1
> WARNING: No Engine Configuration is found in LDAP...Returning default
engine configuration values...
>
> WARNING: No Engine Configuration is found in LDAP...Returning default
engine configuration values...
>
> WARNING: No Engine Configuration is found in LDAP...Returning default
engine configuration values...
>
> Cisco Application Engine ready
>
>
> Vincent
>
>
> ----- Message d'origine ----
> De : Johnny Crothers <Johnny.Crothers at vanco.co.uk>
> ? : vincent dup <dupvinc at yahoo.fr>; cisco-voip at puck.nether.net
> Envoy? le : Vendredi, 16 Mars 2007, 12h35mn 38s
> Objet : RE: [cisco-voip] Re : CRS 4.x no ressources or teams available
>
>
> Each of the users has CTI Application Useenabled on their userid's?
>
> If not, and your configuration is fine on the CCM, its got to be a problem
with the LDAP connectivity. Not sure what logs to look at, probably start
with the MIVR logs c:/program files/wfavvid/logs/MIVR/
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of vincent dup
> Sent: 16 March 2007 10:20
> To: Johnny Crothers; cisco-voip at puck.nether.net
> Subject: [cisco-voip] Re : CRS 4.x no ressources or teams available
>
> Thanks for your reply
> Yes I have already done it. Any ideas in which category I can find the
logs for this ?
>
>
>
> ----- Message d'origine ----
> De : Johnny Crothers <Johnny.Crothers at vanco.co.uk>
> ? : vincent dup <dupvinc at yahoo.fr>; cisco-voip at puck.nether.net
> Envoy? le : Vendredi, 16 Mars 2007, 11h06mn 26s
> Objet : RE: [cisco-voip] CRS 4.x no ressources or teams available
>
>
> In Callmanager have you selected the ICD Ext radio box under the Device
Association/Extension Mobility for each of the users that are going to be
agents?
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of vincent dup
> Sent: 16 March 2007 09:04
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] CRS 4.x no ressources or teams available
>
> Dear all,
>
> I have just install a stand alone CRS 4.0(4) integrated to AD and linled
to a CCM 4.2.3. I cannot see any user in ressources or any available
supervisors / resources / CSQ in teams (from menu Subsystems /RmCrm).
Nothing in event logs or in traces. Any ideas.
> RK : Jtappi trigger is ok
>
> Vinc
>
>
>
>
>
>
>
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> ------------------------------
>
> Message: 2
> Date: Fri, 16 Mar 2007 09:49:43 -0400
> From: "Scott Coner \(US\)" <scott.coner at us.didata.com>
> Subject: [cisco-voip] Real Time Monitoring Tool
> To: <cisco-voip at puck.nether.net>
> Message-ID:
> <C1FE15183DA37645BC0633BC604E44F004FAE646 at USNAEXCH.na.didata.local>
> Content-Type: text/plain; charset="us-ascii"
>
> The time in the tool is an hour behind. Is this an open issue or is
> there a fix/workaround? CM 4.1(3)SR4D
>
>
>
> Scott
>
>
>
>
>
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> ------------------------------
>
> Message: 3
> Date: Fri, 16 Mar 2007 09:53:05 -0400
> From: "Lelio Fulgenzi" <lelio at uoguelph.ca>
> Subject: Re: [cisco-voip] extension numbers for outgoing calls in PRI
> line
> To: <cisco-voip at puck.nether.net>
> Message-ID: <008801c767d2$6bef5ab0$47196883 at cfs.uoguelph.ca>
> Content-Type: text/plain; charset="iso-8859-1"
>
> Sorry Gokhan - missed that part.
>
> In the Cisco Voice Gateways and Gatekeepers book, page 317, it talks about
CLID commands. You will need 12.4(4)T or higher.
>
> I'm guessing this is what you would look for. Not sure if CME has
particular settings you can use.
>
> --------------------------------------------------------------------------
------
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> ...there's no such thing as a bad timbit...
>
> ----- Original Message -----
> From: gokhan senol
> To: Lelio Fulgenzi
> Sent: Friday, March 16, 2007 9:42 AM
> Subject: Re: [cisco-voip] extension numbers for outgoing calls in PRI
line
>
>
> hmm thanks for your answer
> but this is ccme not ccm
> no route pattern or external calling mask
>
>
> ----- Original Message ----
> From: Lelio Fulgenzi <lelio at uoguelph.ca>
> To: gokhan senol <gokhanciscottl at yahoo.com>; cisco-voip at puck.nether.net
> Sent: Friday, March 16, 2007 3:05:12 PM
> Subject: Re: [cisco-voip] extension numbers for outgoing calls in PRI
line
>
>
> you need to set the external calling mask on your phone and then use
route patterns that have 'use line's external calling mask' set.
>
> ------------------------------------------------------------------------
--------
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> ...there's no such thing as a bad timbit...
>
> ----- Original Message -----
> From: gokhan senol
> To: cisco-voip at puck.nether.net
> Sent: Friday, March 16, 2007 7:25 AM
> Subject: [cisco-voip] extension numbers for outgoing calls in PRI line
>
>
> hi
>
>
>
> in callmanager express 3.3....
>
> i want to my extension numbers is displayed when i make outside calls
from my pri line
>
> But even the ppl from pstn can call my DID numbers, when i call
outside ,they see my PRI main number. They dont see my extension number
>
> this is the issue with telco or should i do any config under pri line
>
> they see 3555700 but i want to they see my number which is 3555722.
>
> thankx
>
>
>
> my pri line config is below
>
> !
> dial-peer voice 1 pots
> corlist outgoing external
> description calls over pri
> translation-profile incoming prefix
> destination-pattern 9T
> direct-inward-dial
> port 0/0/0:15
>
>
>
>
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