[cisco-voip] IPCC 4.X Hot Standby

[Jason Aarons (US)]

I've seen IPCCX  run/failover successfully, customer had about 125
Agents in Express 4.0(4). Failover worked as designed after resolving
installation mistakes.

 

I think at a certain number of agents it makes sense to look at
Enterprise and real redundancy.  Having two Express boxes side by side
isn't much redundancy.

 

Issues are usually related to not following the directions, manuals,
etc. Seems the installation manuals get placed on a shelf somewhere and
never read!

 

 

  

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
CarlosOrtiz at bayviewfinancial.com
Sent: Monday, March 19, 2007 4:49 PM
To: Jonathan Charles
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] IPCC 4.X Hot Standby

 


I knew I forgot something.  How many agents have you seen this run
successfully with?  We currently have about 200.   Have you had any
problems with this system or has it always been working smoothly? 

Carlos 



"Jonathan Charles" <jonvoip at gmail.com> 

03/19/2007 04:05 PM 

To

"CarlosOrtiz at bayviewfinancial.com" <CarlosOrtiz at bayviewfinancial.com> 

cc

cisco-voip at puck.nether.net 

Subject

Re: [cisco-voip] IPCC 4.X Hot Standby

 

		




Easy enough, you install the first node, then it prompts you to install
the second... install the engine on the two, make sure you use the same
profile... easy as pie.

Go with 4.0(5) and OS 2000.4.3aSR9...


Jonathan

On 3/19/07, CarlosOrtiz at bayviewfinancial.com
<mailto:CarlosOrtiz at bayviewfinancial.com>  <
CarlosOrtiz at bayviewfinancial.com
<mailto:CarlosOrtiz at bayviewfinancial.com> > wrote: 

Has anyone configured this setup?  If so could you describe your setup? 

IPCC version (and SR if applicable) 
OS version 
Any known problems or gotchas and what you did to fix them (if it was
fixed) 

I am working at a shop where they they have heard bad things about the
IPCC failover setup.  This was probably about 8 months ago so I am
hoping to hear some success stories and better stability for this setup
now. 

Carlos 

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