[cisco-voip] caller id already in?

[Ryan LaTorre (rylatorr)]

It sounds like caller ID isn't enabled on the lines.  For POTS this is
usually a pay service (my local telco charges $5/month/line for this
feature).

-Ryan

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Paul Choi
Sent: Monday, March 19, 2007 6:20 PM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] caller id already in?

Ryan,

Thanks a lot! I appreciate you taking the time to answer my question
about FXO 'caller-id enable.'

Does the LEC have to have something particular setup for this to work?
>From my experiences, the 'caller-id enable' command only made the phone
ring more times until the gateway picked up *and* the IP phones didn't
display any caller information.

This was a CCME installation in the middle of very rural Mississippi. If
I get a chance to try the command again with users, I'll see if I can
get it to work or not but I am not too keen on the extra phone rings
because of the caller's perception that the customer is taking too long
to answer phone calls.

Sincerely,
Paul

--- "Ryan LaTorre (rylatorr)" <rylatorr at cisco.com>
wrote:

> 
> Hi Paul,
> 
> Caller ID information is typically sent between the first and second 
> rings, so enabling caller-id on the voice port forces the gateway to 
> wait for the info to arrive before answering the call.  I believe the 
> call is answered as soon as the call info has been collected.
> 
> -Ryan
> 
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Paul Choi
> Sent: Monday, March 19, 2007 1:44 PM
> To: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] caller id already in?
> 
> Very curious.
> 
> When I set 'caller-id enable' on the port, it just made the FXO port 
> ring two more times before the gateway picked up the line. In other 
> words, the caller would hear three rings instead of one before the 
> customer would actually hear it ring and pick up the phone. Maybe I 
> have the FXO's signalling incorrect?
> 
> Any Cisco folks around that would like to comment on this?
> 



 
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