[cisco-voip] CCM 5.1(1) HTTP service crash?

Ruben Montes (Europe) Ruben.Montes at eu.didata.com
Wed Mar 21 10:38:12 EST 2007


Hi,
 
I can't access my CCM 5.1(1) publisher via HTTP. We have RTMT running all the time, and we have had an error saying this:
 
type Exception report
message 
description The server encountered an internal error () that prevented it from fulfilling this request.
exception 
javax.servlet.ServletException
 org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:286)
 org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:157)

root cause 
java.lang.OutOfMemoryError

note The full stack trace of the root cause is available in the Apache Tomcat/5.0.28 logs.
 
Then we have restarted the RTMT service from the CCM administration and since that moment we can't access the CCM anymore. I ca access via SSH and all seems working except the HTTP stuff related (corporate directory for example).
 
What can I do to troubleshoot this? I can't found much info about this in CCM5.1(1) despite I have good knowledge in version 4.x
 
Thanks,
 
Ruben
 
 
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