[cisco-voip] Licensing system on 5.X: why so trouble cisco??!!!!

[Jonathan Charles]

You did the right thing... if the PAK is not being accepted by the website,
then you need to send an email to licensing at cisco.com

Easy enough, they usually get back to you within an hour or two...

Just make sure you send them the PAK, the MAC-address of the CCM (go to IPT
Platform and then show network (can't remember off the top of my head), and
see what MAC is there...)

And yes, you need to do this every time you get a new device...

It would be nice if you could get cisco to consolidate license files (I have
one customer with nearly 100 of them for their server (they keep buying
phones one by one as they get a new employee and you can't upload a zip of
licenses..)



Jonathan



On 3/21/07, Anthony Kouloglou <akoul at dataways.gr> wrote:
>
>  Hi, i have just bought a new ccm 5.0(4).
> I have received the hardware 7825i2-K9.
>  I have completed the installation and when the system was ready i had to
> deal with the licenses!!!
>
> I had a Cisco User Entitlement USOL-SE-K9 and LIC-CM-DL-100.
> Each of these 2 packets had a PAK (The same as the serial number outside
> of the box)
> I went to the page cisco says: www.cisco.com/go/license since i am CCO
> user and i entered the PAK that i had:
>
> NOTHING HAPPENED. THE SYSTEM DOES NOT ACCEPT IT.
>
> I emailed to licensing at cisco. com and  i am waiting for a response.
>
> Will this happen every time i buy a new license for a new customer?
> Has anyone manage to do this from the first time?
> Why the format of the PAK that the paper that CISCO send me, does not
> match with the format cisco propose in the site?
> Why does cisco invented all this licensing system if it is not working and
> especially with the 5.x versions that license is so important?
>
> Thanks
> Anthony
>
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