[cisco-voip] CDRs and no rings.

Jim McBurnett jim at tgasolutions.com
Fri Mar 23 22:17:17 EST 2007


Hello,
I was looking at a CDR reporting issue today, and I am a little stumped.
The calls in question are disconnects. And hang-ups.
We want to be able to show those calls are being made.
They are not showing up in the CDR records.
>From what I know, they should show up if the zero duration flag is set.

But that does not appear to be happening.
Thoughts?

Next I have a most intriguing problem.
Customer is using CCM3.1(yea I know it's old)
1 full PRI on a 3600.
Ckt is from Provider A.
In town A.
If a call comes in from town b, in a different Lata the caller does not
hear rings, but the calls ring in.
If a call comes in from town a, the callers hear ringing.
Callers on both are using the same provider.

Now for the fun part.
Cell phone caller #1 is using Verizon, caller hears ring.
Cell phone caller #2 is using Sprint, caller hears ring
Cell Phone caller #3 is using suncom, caller DOES NOT hear ring.

It has been awhile, but I remember Suncom and Cincgular have their
switch for the area in town b.
Verizon and Sprint have their switch in town A...
I suspect somekind of SS7 issue.

Town a, and town b both have a dial-and-toll CO and the end user is
located off a tandem switch that is connected off of 

Anyone seen this stuff before?

Later,
Jim



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