[cisco-voip] Unity user won't die

[Pat Hayes]

You're saying the CM server either doesn't see the account or thinks it 
is still on the old server? You could use the Global Subscriber Manager:

http://www.ciscounitytools.com/App_GSM4x.htm

to try to move it to the new server or, probably more easy, you could 
run the 'Remove Subscriber Properties' tool and do a clean import of the 
user:

http://www.ciscounitytools.com/App_BunnyKiller.htm


Voll, Scott wrote:
> I have two Unity 4.0.5 UM servers (digitally networked).
> 
>  
> 
> The old server "PBX" use to have a user "A" but does not anymore.  New
> Server "CM" thinks user "A" is still on "PBX"  I try using Bulk
> Subscriber Delete but the user is not there on the PBX Unity server.
> 
>  
> 
> How do I add this user to the new CM unity server?
> 
>  
> 
> Thanks
> 
>  
> 
> Scott
> 
> 
> 
> 
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