[cisco-voip] Re-enabled NIC on the Call Manager Has Prevented Access to the System - Please Help!

[Miller, Steve]

We have NICs in a Call Manager Subscriber in NY and one had been
disabled for a long time.  I was told by an expert engineer (who
actually was the architect or our system) that all of the settings for
the cards were correct and that there was probably a cable unplugged.
When I got to the site, there was a cable unplugged so I replaced the
cable and then re-enabled the card that corresponded to that port. At
that point, we rec'd errors in the event log that the system could not
communicate with the NTP server and now we cannot connect to the Call
Manager via RDP or by web interface programming.  All calls are being
processed and there seems to be no current user issue, but I need to
know if I should simply disable the connection again and troubleshoot or
if there is something in the teaming NIC card setup that needs to be
changed.  I have never messed with this before and I want to fix it, but
I don't want to interfere with the phone service.  I'm sure that this is
a simple issue, but I don't want a misstep.  Please let me know if you
are familiar with this.  Thank you!
 

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370 Fax (202)-330-5607
millers at dicksteinshapiro.com <mailto:millers at dicksteinshapiro.com>  

 

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