[cisco-voip] 7970 running SCCP70.8-2-2SR2S resets on CCM 5.0.4.2000-1

[Paul Choi]

Anthony,

Hi, I had a customer with a 7970 that would drop into
SRST mode several times a day when all other phones
would remain registered to the CCM. I upgraded its
firmware and the problem went away.

HTH,
Paul

--- Anthony Kouloglou <akoul at dataways.gr> wrote:

> Hi, i have one CCM 5.0.4.2000-1  and there is an
> 7970 which sometimes 
> resets several times a day!!
> CCM is on a gigabit port of a WS-C2950T-24 and the
> phones on the same 
> switch fast ethernet.
> The phone also sometimes gets registered on the SRST
> which is on the 
> same site. it gets unregistered at the same moment
> and gets registered 
> back to the CCM.
> It gets power seperately from a power cube (2950 has
> no POE)
> Even if it gets registered on the SRST and back
> there is no reason for a 
> full reset.
> Because it has one 7914, it is very noticeable since
> all lights start 
> blinking!
> 
> I took a trace from CCM service but nothing came
> out.
> What are most common reasons for reset of a phone?
> An other 7970 with 7914 also does the same. The
> customer has not noticed 
> if other phones do the same thing but those 7970 do
> it for sure.
> Could 7914 be the problem?
> 7914 has S00105000200  image.
> 
> Thanks
> Anthony
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> 



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