[cisco-voip] 7911 factory default reset

[keli at carocomp.ro]

In the mean time, this sort-of turned out to be the problem.

The phone is connected to a CCME, and the router did not have the  
proper firmware files loaded. Once I did that, this phone recovered.

However, since I uploaded a newer firmware, that what was on the  
phones, I restarted all the phones, and now I have a different phone  
going crazy.

It can access the tftp server, it can download all the firmware files,  
but then it just keeps rebooting, with "Resetting..." appearing once  
in a while on the phone. It has this loop, where it's powering up once  
with a checkmark, once with an X in that lower-left corner of the  
screen and keeps rebooting continuously.

It has power, it gets DHCP, it's in the proper VLAN, the PC after it  
is working ok etc ...

In the CCME telephony-service config, what is the proper filename for
load 7911 ????
since I've seen various configs on the net, some claiming the jar  
file, some the SCCP and even some the apps file. Does anybody know for  
sure?

thanks,
   Zoltan

Quoting Paul Choi <asobihoudai at yahoo.com>:

> Can your phone talk to the tftp server properly?
>
>
> --- keli at carocomp.ro wrote:
>
>> Hi!
>>
>> I have a 7911G phone, with POE, that had problems
>> starting up - got
>> stock in the DHCP phase. It seemd like bad cabling,
>> but it behaved the
>> same plugged directly into the switch (Cisco POE
>> switch).
>>
>> So I tried a factory reset, but it won't recover.
>> I'm not sure wether
>> I completed the procedure correctly though:
>>   - reset the phone with the # pressed
>>   - then press 123456789*#0 in sequence
>>
>> The prone now enters the "Upgrading" phase, reboots,
>> with a circle
>> icon (bullet?) in the lower left corner (where
>> normally a checked
>> checkbox resides) then it begins the upgradeing
>> proces all over again.
>>
>> In the mean time, it recieves an IP adress from DHCP
>> and can be pinged
>> for a shor while.
>>
>> How do I exit this loop?
>>
>> thanks,
>>    Zoltan
>>
>
>
>
>
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