[cisco-voip] PoE Phone Problem

[Jonathan Charles]

I am presuming you have tried placing these phones in the locations of
existing, working phones to ensure it is not a cabling issue. If not,
then do so. We need to find out if it is a phone or cabling issue.

If they do not power up at the other position, then it is a dead phone, RMA it.

If they do, then we have a cabling issue of some sort. Is it possible
we have a non-POE switch between there and the MDF?

We could also have a crushed cable, a really long run, etc... If it is
just a power issue (good ethernet, bad power), then plug it in there
and use a power brick to power up the phone...



Jonathan

On 5/30/07, DUNCAN, W B. <duncanw at otc.edu> wrote:
>
>
>
>
> I have had two phones that wont power up with PoE.  I can plug these into a
> power brick and they work fine.  Has anyone experienced this and more so is
> there a way to repair the phone?
>
>
>
> Thanks,
>
> W. Brian Duncan
>
> Coordinator of Telecommunications
>
> Ozarks Technical Community College
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>