[cisco-voip] Unity Express AA

Jonathan Charles jonvoip at gmail.com
Mon Nov 5 11:51:06 EST 2007


Yep.

But you need to set the 2000 as an AA pilot somewhere... and it
depends a lot on your CUE version.


J

On 11/5/07, Manoj Kalpage <manoj.kalpage at gmail.com> wrote:
> Thanks again and sorry for asking many questions. does this work  for
> route all calls to voicemail ?
>
> my VM number is 2000.
>
> ephone-dn  1  dual-line
>  number 2222 secondary 3332222
>  pickup-group 22
>  label General
>  call-forward all 2000
>  no huntstop
>
>
> On 11/6/07, Jonathan Charles <jonvoip at gmail.com> wrote:
> > Just route all calls to the AA and let the CUE do the TOD routing (if
> > it is 'in hours' then send it back to the CME).
> >
> >
> > J
> >
> > On 11/5/07, Manoj Kalpage <manoj.kalpage at gmail.com> wrote:
> > > Jonathan,
> > > Thank you for the reply.. How can I tell CME to reach to AA only for
> > > off hours. Does this part need to be done on CME?
> > >
> > >
> > >
> > > On 11/6/07, Jonathan Charles <jonvoip at gmail.com> wrote:
> > > > Yes, easily.
> > > >
> > > > Download and install the CUE Editor from Cisco... load the AA script
> > > > and modify it... it is pretty basic, no ACD or anything...
> > > >
> > > > But you can easily do Time of Day routing and menus...
> > > >
> > > >
> > > > Jonathan
> > > >
> > > > On 11/5/07, Manoj Kalpage <manoj.kalpage at gmail.com> wrote:
> > > > > Hi All,
> > > > > One of our client need Unity AA activate only for off hours and
> > > > > holidays. Normal business hours it just ring general number and off
> > > > > hours hit to AA and greet as bellow.
> > > > >
> > > > > " You have reached ....... company if you know your parties extension,
> > > > > you may dial it any time.
> > > > > To access the company directory press "1"
> > > > > To obtain fax information press "9"
> > > > > To be transferred to an operator press "0" or leave message in the
> > > > > general mail box"
> > > > >
> > > > > is this possible with UE? I would greatly appreciate any information
> > > > > how to configure this.
> > > > >
> > > > > Thanks,
> > > > > MK
> > > > > _______________________________________________
> > > > > cisco-voip mailing list
> > > > > cisco-voip at puck.nether.net
> > > > > https://puck.nether.net/mailman/listinfo/cisco-voip
> > > > >
> > > >
> > >
> >
>


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