[cisco-voip] Unity Express AA

[Jonathan Charles]

OK, the PLAR is fine, but it needs to match a dial-peer...

You need a SIP dial-peer that points to 2000 and goes to the CUE.


J

On 11/5/07, Manoj Kalpage <manoj.kalpage at gmail.com> wrote:
> I tried it with voice-port as bellow and confirmed it's route to VM
> but not sure this is the right way
>
> voice-port 0/0/0
> connection plar 2000
>
> voice-port 0/0/1
> connection plar 2000
>
>
> On 11/6/07, Jonathan Charles <jonvoip at gmail.com> wrote:
> > Yep.
> >
> > But you need to set the 2000 as an AA pilot somewhere... and it
> > depends a lot on your CUE version.
> >
> >
> > J
> >
> > On 11/5/07, Manoj Kalpage <manoj.kalpage at gmail.com> wrote:
> > > Thanks again and sorry for asking many questions. does this work  for
> > > route all calls to voicemail ?
> > >
> > > my VM number is 2000.
> > >
> > > ephone-dn  1  dual-line
> > >  number 2222 secondary 3332222
> > >  pickup-group 22
> > >  label General
> > >  call-forward all 2000
> > >  no huntstop
> > >
> > >
> > > On 11/6/07, Jonathan Charles <jonvoip at gmail.com> wrote:
> > > > Just route all calls to the AA and let the CUE do the TOD routing (if
> > > > it is 'in hours' then send it back to the CME).
> > > >
> > > >
> > > > J
> > > >
> > > > On 11/5/07, Manoj Kalpage <manoj.kalpage at gmail.com> wrote:
> > > > > Jonathan,
> > > > > Thank you for the reply.. How can I tell CME to reach to AA only for
> > > > > off hours. Does this part need to be done on CME?
> > > > >
> > > > >
> > > > >
> > > > > On 11/6/07, Jonathan Charles <jonvoip at gmail.com> wrote:
> > > > > > Yes, easily.
> > > > > >
> > > > > > Download and install the CUE Editor from Cisco... load the AA script
> > > > > > and modify it... it is pretty basic, no ACD or anything...
> > > > > >
> > > > > > But you can easily do Time of Day routing and menus...
> > > > > >
> > > > > >
> > > > > > Jonathan
> > > > > >
> > > > > > On 11/5/07, Manoj Kalpage <manoj.kalpage at gmail.com> wrote:
> > > > > > > Hi All,
> > > > > > > One of our client need Unity AA activate only for off hours and
> > > > > > > holidays. Normal business hours it just ring general number and off
> > > > > > > hours hit to AA and greet as bellow.
> > > > > > >
> > > > > > > " You have reached ....... company if you know your parties extension,
> > > > > > > you may dial it any time.
> > > > > > > To access the company directory press "1"
> > > > > > > To obtain fax information press "9"
> > > > > > > To be transferred to an operator press "0" or leave message in the
> > > > > > > general mail box"
> > > > > > >
> > > > > > > is this possible with UE? I would greatly appreciate any information
> > > > > > > how to configure this.
> > > > > > >
> > > > > > > Thanks,
> > > > > > > MK
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> > > > > > >
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> > > > >
> > > >
> > >
> >
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