[cisco-voip] Viewing callerID of second line while on active 1stline call.

[Matt Slaga (US)]

The best way to combat this is to configure multiple calls on a single
line instead of forwarding calls to a second physical line button.  This
will show the call information.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Wydra
Sent: Wednesday, November 14, 2007 1:22 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Viewing callerID of second line while on active
1stline call.

 

I know you can press the "i" or"?" button followed by the line button in
order to see an incoming call's callerID but is there a way to have this
automatically happen? I have users who don't like the fact that when
they're on an active call on their first line, they can't see the
callerID of a call coming in on their second line. They don't want to
have to hit any keys on the phone in order to see it. 

 

Thanks.




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