[cisco-voip] Unity Failover

[Jonathan Charles]

In normal operation, when the primary is active, all of the voicemail
ports are registered. When the secondary is active, the primary vmail
ports unregister (to prevent calls from going to the primary, cuz
those ports are first in the hunt group).

Make sure none of the service accts that unity uses are domain admins
(for some reason this causes failover to freak out, especially on
win2k3).


Jonathan

On Nov 23, 2007 8:32 AM, Erick Bergquist <erickbee at gmail.com> wrote:
> It looks like it failed back to the primary server, but the Voicemail
> ports on the primary server are not registered in Call Manager so the
> calls to voicemail are using the VM ports on the failover server which
> are registered.
>
> You can confirm this by going into CCMadmin, then looking at the
> Voicemail ports to see which ones are registered.
>
> You may need to stop/start Unity on the primary server to get them
> registered and working again (or reboot the server) - maybe something
> did not fallback cleanly.
>
>
>
> On Nov 23, 2007 6:38 AM, Lemon <lemon at lemon.za.net> wrote:
> > I need some pointers here please. Have Unity, 4.0(5) installed with
> > failover. Now we had some replication problems earlier which tac help
> > us sort out so currently the secondary server is active. When we try
> > to failback to the primary, VM does not work and logs from event
> > viewer tells me failover back to primary succeeded but:
> >
> >
> > For more information, click: http://www.CiscoUnitySupport.com/find.php "
> > 22/11/2007      08:14:41        CiscoUnity_Arbiter      Warning Run
> >         1039    N/A     unity1  "Port 2 has received an incoming call.  This port is
> > configured to not answer incoming calls, so the call will be ignored.
> >
> > For more information, click: http://www.CiscoUnitySupport.com/find.php "
> > 22/11/2007      08:14:30        CiscoUnity_Arbiter      Warning Run
> >         1039    N/A     unity1  "Port 2 has received an incoming call.  This port is
> > configured to not answer incoming calls, so the call will be ignored.
> >
> > For more information, click: http://www.CiscoUnitySupport.com/find.php "
> > 22/11/2007      08:14:27        CiscoUnity_NodeMgr      Information     Run
> >         1047    N/A     unity1  "Service AvCsMgr is active.
> >
> > For more information, click: http://www.CiscoUnitySupport.com/find.php "
> > 22/11/2007      08:14:27        CiscoUnity_Scheduler    Information     Run
> >         1004    N/A     unity1  "The Failover service (AvCsNodeMgr) is activating the
> > Scheduler.
> >
> > For more information, click: http://www.CiscoUnitySupport.com/find.php "
> > 22/11/2007      08:14:26        CiscoUnity_TSP  Information     None    101     N/A     unity1  "Cisco
> > Unity-CM TSP device 76 (Cisco Unity port 72): Connected to Cisco
> > CallManager 10.100.1.12:2000.
> >
> > The Cisco Unity-CM TSP version is 8.1(3)."
> > 22/11/2007      08:14:26        CiscoUnity_TSP  Information     None    101     N/A     unity1  "Cisco
> > Unity-CM TSP device 74 (Cisco Unity port 70): Connected to Cisco
> > CallManager 10.100.1.12:2000.
> >
> >
> > Like i said i am new to unity so any help will be greatly appreciated
> >
> > Thnx
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> >
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