[cisco-voip] Could not create CTI Route Point and corresponding Line on CallManager

[Jonathan Charles]

I ran into the same problem, make sure the CTI RP is in the same
Device Pool that your CTI ports are in.


Jonathan

On Nov 21, 2007 12:32 PM, Mohan Pokkali <pokkali at gmail.com> wrote:
> UCM:
> Version: 5.1.1.3000-5
> UCCX:
> Version 4.5(2)
> JTAPI Client:
> Version 3.1(1.4)
>
> I get the following error message while trying to create a JTAPI Trigger.
>
> "Could not create CTI Route Point and corresponding Line on CallManager"
>
> JTAPI Client Version is in sync with UCM: 3.1(1.4)
>
> Funny enough this worked previously on the same MCS Hardware and Software
> Versions. I had to use the MCS servers for testing something else and did a
> fresh clean install of both UCM and UCCX and now I get this error message.
> This is an absolutely brand new install and no fancy configuration on the
> UCM. Just some IP Phones auto registered.
>
> Thanks in advance for your help.
>
> Mohan
>
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