[cisco-voip] phones getting IP from data VLAN

[Erick Bergquist]

If you go the phones web page, you can see if it took a phoneload
update to a newer version.

Or you can look under show cdp details for the switch port the phone
is plugged into, the phoneload version is reported in the CDP
information.

If the phoneload still has a MFG in it, then maybe the CME router is
not serving up the new phoneload via TFTP correctly if one is set.

On Nov 24, 2007 3:28 PM, Curt Shaffer <cshaffer at gmail.com> wrote:
>
>
>
>
> As I mentioned I'm not onsite so I didn't watch the phone. Let me initiate
> it and let it go for like 15 or 20 minutes. Then check back.
>
>
>
>
>
> From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
>  Sent: Saturday, November 24, 2007 4:27 PM
>
>
>  To: Curt Shaffer; cisco-voip at puck.nether.net
>  Subject: Re: [cisco-voip] phones getting IP from data VLAN
>
>
>
>
>
>
> did you wait until the upgrade process was complete?
>
>
>
>
>
> this usually take a few minutes and a few reloads.
>
>
>
>
>
> if you did, it might be something else....
>
>
>
>
>
>
>
>
>
> ----- Original Message -----
>
>
> From: Curt Shaffer
>
>
> To: 'Lelio Fulgenzi' ; cisco-voip at puck.nether.net
>
>
> Sent: Saturday, November 24, 2007 4:11 PM
>
>
> Subject: RE: [cisco-voip] phones getting IP from data VLAN
>
>
>
>
> I put it in access VLAN 20 (the voice VLAN) and it got the correct IP range.
> But a reboot after that sent it back to the data VLAN.
>
>
>
>
>
> From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
>  Sent: Saturday, November 24, 2007 3:31 PM
>  To: Curt Shaffer; cisco-voip at puck.nether.net
>  Subject: Re: [cisco-voip] phones getting IP from data VLAN
>
>
>
>
> no - add the voice vlan to the port as if it were the data vlan, plug in the
> phone, let it do it's thing, then you can resort back to voice/data vlan
> config.
>
>
>
>
>
> or rather than changing ports all over the switch, just bring the phones to
> a depot with the right config, let the phones upgrade, then redeploy.
>
>
>
>
>
> your choice.
>
>
>
>
>
>
> ----- Original Message -----
>
>
> From: Curt Shaffer
>
>
> To: 'Lelio Fulgenzi' ; cisco-voip at puck.nether.net
>
>
> Sent: Saturday, November 24, 2007 3:20 PM
>
>
> Subject: RE: [cisco-voip] phones getting IP from data VLAN
>
>
>
>
> Yes they are right out of the box. When you are saying put them directly
> into the voice vlan you mean only adding switch port voice vlan xx on the
> switch port only?
>
>
>
>
>
> From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
>  Sent: Saturday, November 24, 2007 2:53 PM
>  To: Curt Shaffer; cisco-voip at puck.nether.net
>  Subject: Re: [cisco-voip] phones getting IP from data VLAN
>
>
>
>
> Are these newly deployed phones? There was (and still is likely) an issue
> with phones out of the box that need to be put on the voice vlan directly in
> order to get the ball rolling. People have said the TAC told them the same
> thing.
>
>
>
>
>
> I ran into this and once the initial upgrade happened, things were fine.
>
>
>
>
>
>
> ----- Original Message -----
>
>
> From: Curt Shaffer
>
>
> To: cisco-voip at puck.nether.net
>
>
> Sent: Saturday, November 24, 2007 2:46 PM
>
>
> Subject: [cisco-voip] phones getting IP from data VLAN
>
>
>
>
> I have a series of phones on the network that seem to keep getting an IP
> from the data VLAN DHCP server. All of my switch ports are configured the
> same. It's just some work and some don't. I have searched docs and the web
> about this and found that there are some issues with older firmware but the
> thing is that I have phones that did this at first and work fine now and
> some phones worked fine at first and now do this. It's really quite odd. Has
> anyone seen such an issue or got any advice? I'm not onsite so I can't
> easily span the port and grab a capture today. DCHP is coming from the CME
> router just FYI.
>
>
>
> Here are the specs:
>
>
>
> Phone models:
>
>
>
> 7940 and 7960
>
>
>
> Version :
>
> P0030301MFG2
>
>
>
> Switch IOS (x2):
>
>
>
> Cisco IOS Software, C3560 Software (C3560-IPBASE-M), Version 12.2(35)SE5,
> RELEASE SOFTWARE (fc1)
>
>
>
> Router IOS:
>
>
>
> Cisco IOS Software, 2800 Software (C2800NM-SPSERVICESK9-M), Version
> 12.4(15)T1,RELEASE SOFTWARE (fc2)
>
>
>
> Thanks
>
>
>
> Curt
>  ________________________________
>
>
> _______________________________________________
>  cisco-voip mailing list
>  cisco-voip at puck.nether.net
>  https://puck.nether.net/mailman/listinfo/cisco-voip
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>