[cisco-voip] Question on registering the Cisco 7970 phone with Asterisk 1.4 with FreePBX 2.3.1
Kelemen Zoltan
keli at carocomp.ro
Wed Nov 28 03:40:54 EST 2007
Contrary to what some people here seem to suggest (ehm) this is neither
a Ubuntu (do you call Microsoft if your phone isn't registering to a CCM
4.x?) nor an Asterisk issue as such.
However, Cisco voice "professionals" (ehm again) should have noted
immediately, that the communicator is not exactly an "emulator" of the
7970, but a software phone application, so you probably (I'm like 99%
sure) can't download a phone firmware to it.
You should just go ahead and try it with a real phone instead, it's
guaranteed it will work. And you can even change the firmware back to
SCCP if the whole setup does not work out.
All that being said, this was still an off-topic request to this list.
For further help with Asterisk (even with Cisco phones) I recommend you
asterisk-users at lists.digium.com (
http://lists.digium.com/mailman/listinfo/asterisk-users ). It's a very
helpful list and at least as active as cisco-voip. Also, a lot of
Asterisk users have Cisco phones, so they will be probably quite able to
help you out.
Further resources:
Support Forum: http://forums.digium.com/
Digium Knowledge base: http://kb.digium.com/
Books: http://www.digium.com/en/training/learningcenter/ (of wich, the
O'Reilly book is available as a pdf download, free of charge -
officially! -
http://www.digium.com/elqNow/elqRedir.htm?ref=http://downloads.oreilly.com/books/9780596510480.pdf
)
and the bit more generic VoIP wiki: http://www.voip-info.org/wiki/
yes, all for free, tons of support. ehem.
best regards,
Zoltan
John Constalgie wrote:
> Hi everyone,
>
> let me start off telling you where I am stuck right now and then
> describe how I got to this point.
>
> Basically, I have a brand new Cisco 7970 IP Phone and am trying to
> register it with an Ubuntu Server 7.10 running the newest stable
> Asterisk(1.4) and FreePBX(2.3.1).
>
> I have been basically following the instructions to set up the Ubuntu
> machine on these two FreePBX walkthrough web sites :
>
> http://blog.thegoldfish.net/asterisk-with-freepbx-on-ubuntu-704-desktop-tutorial/
>
> http://aussievoip.com/wiki/freePBX-Ubuntu
>
> Then, I went through the video tutorial at AsteriskTutorials on how to
> register a 7970 with FreePBX at :
>
> http://www.asterisktutorials.com/showproduct.php?ProductID=10
>
> I did exactly as shown, and used the extension 555 in FreePBX for this
> new SIP device.
>
>
> So I was able to get hold of the most up-to-date SIP firmware for the
> 7970 from the Cisco web site, namely version SIP70.8-3-3SR2S .
>
> I have also built the three necessary XML files needed to configure
> this particular 7970 phone, and they are here :
>
> SEP001A6B69ABA4.cnf.xml :
> http://cid-ff3ef0764138e401.skydrive.live.com/self.aspx/Public/SEP001A6B69ABA4.cnf.xml
>
> dialplan.xml
> : http://cid-ff3ef0764138e401.skydrive.live.com/self.aspx/Public/dialplan.xml
>
> XMLDefault.cnf.xml :
> http://cid-ff3ef0764138e401.skydrive.live.com/self.aspx/Public/XMLDefault.cnf.xml
>
>
>
> I have gone on to set up a TFTP server daemon on the Ubuntu server and
> have dumped the above three XML files as well as all the firmware
> files into the TFTP folder. To test if the TFTP server works, I tried
> to grab files using the Windows DOS tftp client command and it works.
>
>
>
> So, now, it is time to register the 7970 phone. Since I am not sure if
> everything will work right away, I decided to the Cisco 7970 softphone
> emulator(newest Cisco IP Communicator software) on my computer to try
> it out first before actually using a real hard phone. (Note, that
> SEP001A6B69ABA4.cnf.xml contains the MAC address for the IP
> Communicator software) I go ahead and set the Alternate TFTP server
> IP addresses to that of the Asterisk server, and rebooted the phone.
>
> This is where I am stuck. The phone shows what you see in this
> screenshot :
>
> http://cid-ff3ef0764138e401.skydrive.live.com/self.aspx/Public/phonescreenshot.JPG
>
> It stays in Registration forever.
>
>
>
> I go to the Asterisk command line and typed "show sip peers" and I see :
>
> Name/username Host Dyn Nat ACL Port
> Status
> 555 (Unspecified) D N 0
> UNKNOWN
> 1 sip peers [Monitored: 0 online, 1 offline Unmonitored: 0 online, 0
> offline]
>
>
> and "show sip users" gives me :
>
> Username Secret Accountcode
> Def.Context ACL NAT
> 555 555
> from-internal No Always
>
>
>
>
> So on the phone (IP Communicator), I got to Settings --> Status -->
> Status Message and this is what I see :
>
> http://cid-ff3ef0764138e401.skydrive.live.com/self.aspx/Public/status_screenshot.JPG
>
>
> I am concerned why there is the line "Error Verifying Config Info" and
> also that long "TFTP Error : SK5....." line, which I don't understand.
>
> So, I try to check the Error Trace File of IP Communicator , which I
> put up here :
>
> http://cid-ff3ef0764138e401.skydrive.live.com/self.aspx/Public/TraceFile.txt
> (save to local and then open for easier read)
>
>
> >From the file, it is unclear what "Error Verifying Config Info"
> means, but the tell-tale section is here :
>
> Tue Nov 27 17:53:19.109 : SPCL : ( 8608) tftpRead : read
> tftp://172.19.125.41/SEP001A6B69ABA4.cnf.xml,
> C:\DOCUME~1\iayap\APPLIC~1\Cisco\COMMUN~1\cache\SEP001A6B69ABA4.cnf.xml
> Tue Nov 27 17:53:19.140 : SPCL : ( 8608) tftpRead : read returned 0, Ok
> Tue Nov 27 17:53:19.140 : DET : ( 8044) -VM| Thread-4|cip.cfg.g:? -
> SEP001A6B69ABA4.cnf.xml
> Tue Nov 27 17:53:19.140 : EE : ( 8044) Thread-4|cip.cfg.g:? -
> SEP001A6B69ABA4.cnf.xml
> Tue Nov 27 17:53:19.156 : ERROR : ( 9244) XMLParseXmlFile return error
> Tue Nov 27 17:53:19.156 : DET : ( 9244) trying to set sec mode to
> NONE (currently NONE)
> Tue Nov 27 17:53:19.156 : DET : ( 9244) sec mode set to NONE (was NONE)
> Tue Nov 27 17:53:19.156 : DET : ( 8044) -VM| Thread-4|cip.cfg.g:? -
> Error Verifying Config Info
> Tue Nov 27 17:53:19.156 : EE : ( 8044) Thread-4|cip.cfg.g:? -
> Error Verifying Config Info
>
> So it looks like the XML Parser somehow did not like what it saw in
> the SEP***.xml file, but doesn't say what it is.
>
> Can someone please help? I can provide more info to this issue if
> necessary.
>
> Thanks
> John
>
>
>
>
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