[cisco-voip] Call forward and Voice Mail

Manoj Kalpage manoj.kalpage at gmail.com
Thu Nov 29 01:10:47 EST 2007


Hi All,
One of our client has requested following setting changes.

When manager phones rings, if he not answer or busy it forward to his
secretary's phone. if secretary not answered, it goes to manager's
voice Mail(not secretary).

Manager Ext: 1525 (if No answer or busy)  --------> Secretary Ext:1522
(if No answer or busy) -------> Manager's VM Ext:2000

I have configured it as bellow and it's work certain extend. If
manager not answered it transfer secretary's phone but if Secretary
not answered it go in to Secretary's VM instead of Manager's VM.

ephone-dn  3  dual-line
 number 1525 secondary 99991525
 pickup-group 22
 label 03-9999-1525
 description Manager
 name Manager
 call-forward busy 1522
 call-forward noan 1522 timeout 10
 no huntstop

Any information would be greatly appreciated.
Thanks,
MK


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