[cisco-voip] MWI same phone, 2 Unity accounts

[Carter, Bill]

I have a group of users, each with their own VM account.  They have 2
lines, 1 for IPCC and 1 regular.  There is a Department VM for this
group also. 

 

I am trying to synchronize the MWI for the accounts.  Right now, for the
group voice mail, I have each users regular line list in the MWI.

 

Here is the problem; a voice is left for a subscribe and a voice mail is
left for the group box.  As expected, the Phone gets the red MWI.
Another user gets the group voicemail, so Unity sends a MWI off.  So the
user has a voicemail in their personal VM box, but MWI has been shut
off.

 

I tried changing the group voicemail MWI numbers to the IPCC extensions
but it didn't help the light issue.

 

Any suggestions ?

-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20071130/91477df0/attachment.html