[cisco-voip] CCM Web Page performance issues, aka 'Loading, Please Wait' (a rant)
Jonathan Charles
jonvoip at gmail.com
Fri Oct 5 22:29:36 EDT 2007
In my four years of doing this, I have not directly experienced a
single customer with a virus on CallManager.
I have had customers with Virii on their Unity servers however.
Mostly it is because the CCM doesn't have the same default gateway and
is on a different subnet than the PCs, and they generally don't have
internet access.
Yes, it is a big deal if/when it happens, however, you are far more
likely to lose a publisher from bad hardware than from a virus.
Also, I am pretty sure I could rebuild their Publisher and all their
Subscribers in a day or so (if they bothered backing it up, which was
easy in CCM4.X).
To be really honest, I think CSA on CCM kills most viruses before they
can do anything.
Jonathan
On 10/5/07, Paul Choi <asobihoudai at yahoo.com> wrote:
> I'd argue that not having to worry about viruses is
> huge. I have a customer whose phone system was taken
> out for two weeks during Slammer. There are still
> rootkits but those are far fewer than viruses.
>
> --- Jonathan Charles <jonvoip at gmail.com> wrote:
>
> > Yeah, cuz being annoyed for 15 seconds while you
> > have to type in your
> > credentials into the java console, and having to
> > install mcafee is
> > much worse than the 500 hours each year you will
> > waste while waiting
> > for a ccm web page to load...
> >
> > Stick with CCM 4.3...
> >
> > The weird thing is that ccm 6 is easily twice as bad
> > as ccm 5... if
> > this progression continues, I figure by ccm 10 it
> > will take two hours
> > to search for a phone.
> >
> >
> > Jonathan
> >
> > On 10/5/07, Paul Choi <asobihoudai at yahoo.com> wrote:
> > > and having to install antivirus crap...
> > >
> > >
> > > --- Scott Voll <svoll.voip at gmail.com> wrote:
> > >
> > > > but the good news is theres no more java issues
> > ;-)
> > > >
> > > > On 10/5/07, Paul Choi <asobihoudai at yahoo.com>
> > wrote:
> > > > >
> > > > > This is not encouraging news...
> > > > >
> > > > > We're about to embark on a CCM6 install on
> > Monday.
> > > > . .
> > > > >
> > > > > :(
> > > > >
> > > > >
> > > > > --- Jonathan Charles <jonvoip at gmail.com>
> > wrote:
> > > > >
> > > > > > You have no idea...
> > > > > >
> > > > > > The only way to show you is to have you set
> > up a
> > > > CCM
> > > > > > 4.3 box on
> > > > > > Windows 2003 and CCM6.0 box...
> > > > > >
> > > > > > Put CCM4.3 on a VMWare with too little ram
> > (say
> > > > > > 1GB).
> > > > > >
> > > > > > Put CCM6.0 on a 7845.
> > > > > >
> > > > > > The 4.3 box will beat the 6.0 box by seconds
> > on
> > > > each
> > > > > > page load or query.
> > > > > >
> > > > > > I have timed it. The average time to load an
> > > > empty
> > > > > > page (go to
> > > > > > device-phone, how long does it take for that
> > > > page to
> > > > > > load?): for
> > > > > > CCM6.0, about 8 seconds, for 4.3, about 1.5.
> > > > > >
> > > > > > For queries, 4.3 nukes the crap out of 6 (or
> > > > 5)...
> > > > > > it can be 20
> > > > > > seconds for a CCM6 query, and about 3
> > seconds
> > > > for
> > > > > > 4.3...
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > Jonathan
> > > > > >
> > > > > > On 10/5/07, Paul Choi
> > <asobihoudai at yahoo.com>
> > > > wrote:
> > > > > > > Just be glad they didn't pick something
> > like,
> > > > > > Oracle.
> > > > > > > Oh the humanity!
> > > > > > >
> > > > > > > IANADBA (I'm not a DBA) so I don't know
> > the
> > > > > > difference
> > > > > > > in how SQL Server 2005 compares to say,
> > > > > > PostgreSQL. I
> > > > > > > hope that Cisco finds a faster DBMS if it
> > > > really
> > > > > > is as
> > > > > > > slow as you folks make it sound.
> > > > > > >
> > > > > > > --- "Jason Aarons (US)"
> > > > > > <jason.aarons at us.didata.com>
> > > > > > > wrote:
> > > > > > >
> > > > > > > > Customers do complain the "Loading" is
> > slow,
> > > > > > > > especially when on a Phone
> > > > > > > > DN you hit Line Partition and "Loading"
> > > > changes
> > > > > > > > focus. You would think
> > > > > > > > Cisco could speed it up. I do miss the
> > SQL
> > > > > > > > Enterprise Manager for
> > > > > > > > queries versus the SOAP AXL or command
> > line
> > > > I've
> > > > > > > > seen TAC do. TAC isn't
> > > > > > > > happy when they have to type long select
> > > > > > statements.
> > > > > > > >
> > > > > > > > Informix isn't the database of choice by
> > > > DBAs.
> > > > > > > >
> > > > > > > > -----Original Message-----
> > > > > > > > From: cisco-voip-bounces at puck.nether.net
> > > > > > > >
> > [mailto:cisco-voip-bounces at puck.nether.net]
> > > > On
> > > > > > > > Behalf Of Jonathan
> > > > > > > > Charles
> > > > > > > > Sent: Friday, October 05, 2007 1:19 PM
> > > > > > > > To: Bill Simon
> > > > > > > > Cc: cisco voip list
> > > > > > > > Subject: Re: [cisco-voip] CCM Web Page
> > > > > > performance
> > > > > > > > issues, aka
> > > > > > > > 'Loading,Please Wait' (a rant)
> > > > > > > >
> > > > > > > > We upgrade cuz the customer hears
> > 'linux'
> > > > and
> > > > > > thinks
> > > > > > > > it is better...
> > > > > > > > that is also what the sales people are
> > > > > > selling...
> > > > > > > >
> > > > > > > > To be honest, the only kick-ass features
> > for
> > > > > > CCM5
> > > > > > > > are BAT and the LDAP
> > > > > > > > integration.
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > > Jonathan
> > > > > > > >
> > > > > > > > On 10/5/07, Bill Simon <bills at psu.edu>
> > > > wrote:
> > > > > > > > > Yeah, just a WAG but I'd suspect the
> > DB,
> > > > not
> > > > > > the
> > > > > > > > web server.
> > > > > > > > >
> > > > > > > > > CCM 4.x remains, in my opinion, the
> > best
> > > > out
> > > > > > > > there. Why are you all
> > > > > > > > > moving to the higher versions, anyway?
> > > > Just
> > > > > > for
> > > > > > > > SIP endpoints?
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > Paul Choi wrote:
> > > > > > > > > > Linux is just an OS. What people put
> > on
> > > > top
> > > > > > of
> > > > > > > > it is
> > > > > > > > > > largely their choice. If Cisco
> > installed
> > > > > > wine
> > > > > > > > and ran
> > > > > > > > > > IIS on top of that for their web
> > server,
> > > > > > then
> > > > > > > > that
> > > > > > > > > > would likely run slowly.
> > > > > > > > > >
> > > > > > > > > > I am not informed on the Linux-based
> > CCM
> > > > > > boxen
> > > > > > > > but I'd
> > > > > > > > > > certainly hope that Cisco is using
> > > > apache to
> > > > > > > > serve its
> > > > > > > > > > webpages. I've heard that the DB is
> > > > Informix
> > > > > > or
> > > > > > > > > > something like that.
> > > > > > > > > >
> > > > > > > > > > My point being, it doesn't matter
> > what
> > > > OS
> > > > > > you
> > > > > > > > are
> > > > > > > > > > using - if you put a slow
> > application on
> > > > it,
> > > > > > > > it'll
> > > > > > > > > > still run slow no matter what you do
> > to
> > > > it.
> > > > > > > > > >
> > > > > > > > > > Paul
> > > > > > > > > >
> > > > > > > > > > --- Jonathan Charles
> > <jonvoip at gmail.com>
> > > > > > wrote:
> > > > > > > > > >
> > > > > > > > > >> So, I am curious why all of us are
> > > > putting
> > > > > > up
> > > > > > > > with
> > > > > > > > > >> this.
> > > > > > > > > >>
> > > > > > > > > >> For years we were all told that
> > Linux
> > > > was
> > > > > > > > superior,
> > > > > > > > > >> that Linux was how
> > > > > > > > > >> a real web server should
> > function...
> > > > > > > > > >>
> > > > > > > > > >> Now, we have CCM 5 and CCM 6... and
> > the
> > > > web
> > > > > > > > server
> > > > > > > > > >> performance, is,
> > > > > > > > > >> er, well, how do we put this...
> > > > > > > > > >>
> > > > > > > > > >> Here we go. It is far worse than
> > > > anything
> > > > > > > > Microsoft
> > > > > > > > > >> has ever released.
> > > > > > > > > >> I think Microsoft BOB would be a
> > better
> > > > web
> > > > > > > > server
> > > > > > > > > >> than whatever crap
> > > > > > > > > >> is on the backend of this RedHat
> > > > > > monstrosity.
> > > > > > > > > >>
> > > > > > > > > >> In CallManger 4.3, using Microsoft
> > > > > > > > WINDOWS(!!!!!!)
> > > > > > > > > >> IIS and Cisco
> > > > > > > > > >> Tomcat, I can scream through all of
> > the
> > > > web
> > > > > > > > pages;
> > > > > > > > > >> do DB reads in
> > > > > > > > > >> nanoseconds; do DB inserts almost
> > as
> > > > quick,
> > > > > > and
> > > > > > > > I
> > > > > > > > > >> have never seen a
> > > > > > > > > >> message on my web browser saying,
> > > > 'Loading,
> > > > > > > > Please
> > > > > > > > > >> Wait'
> > > > > > > > > >>
> > > > > > > > > >> I mean, seriously, this is godawful
> > > > slow.
> > > > > > > > > >>
> > > > > > > > > >> I just installed CCM5.1.3 on an HP
> > > > 7845,
> > > > > > 4GB of
> > > > > > > > RAM,
> > > > > > > > > >> dual dual core
> > > > > > > > > >> Xeons... and all I see at every
> > mouse
> > > > click
> > > > > > is
> > > > > > > > > >> 'Loading, Please
> > > > > > > > > >> Wait'..
> > > > > > > > > >>
> > > > > > > > > >> Is Cisco punishing us for
> > something?
> > > > Did we
> > > > > > > > offend
> > > > > > > > > >> them in some way? I
> > > > > > > > > >> am at a point where I am wondering
> > if I
> > > > > > should
> > > > > > > > tell
> > > > > > > > > >> customers about
> > > > > > > > > >> these performance issues prior to
> > > > picking a
> > > > > > > > version
> > > > > > > > > >> ('if you want to
> > > > > > > > > >> be able to administer this and not
> > > > slash
> > > > > > your
> > > > > > > > > >> wrists, waiting for the
> > > > > > > > > >> home page to load, you may want to
> > go
> > > > with
> > > > > > > > 4.3...')
> > > > > > > > > >> because I am tired
> > > > > > > > > >> of hearing about it afterwards...
> > > > > > > > > >>
> > > > > > > > > >> Seriously guys, I mean, this pretty
> > > > much
> > > > > > kills
> > > > > > > > > >> whatever argument you
> > > > > > > > > >> Linux freaks had that this was
> > better
> > > > than
> > > > > > > > > >> Windows... add the whole
> > > > > > > > > >> SFTP requirement, and you can see
> > why
> > > > the
> > > > > > > > Microsoft
> > > > > > > > > >> side won this
> > > > > > > > > >> argument...
> > > > > > > > >
> > > > > >
> > _______________________________________________
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