[cisco-voip] Intercom History

[Ryan Ratliff]

No the intercom is only in 6.x however the phone load included with  
SR5d added support for that feature.  The phone however isn't smart  
enough to know that the CM it's registering with supports the feature  
or not so it always shows the intercom history.

I'll echo Wes' request to let your account team know if you don't  
like this.  Marketing needs to hear from the field about things like  
this.

-Ryan

On Oct 9, 2007, at 7:08 PM, STEVEN CASPER wrote:

Thanks I will do so. Is Intercom a feature in 4.1.3 with the addition  
of the service release 5d? Can not find any documentation on it.

 >>> "Wes Sisk" <wsisk at cisco.com> 10/9/2007 3:15 PM >>>
phone loads are backward compatible.  Intercom history, like missed/ 
received/placed calls, is stored in the phone and therefore sorted  
before directories URL features.  Let your account team know this is  
undesirable please.

/wes

STEVEN CASPER wrote:
> Just upgraded to 4.1.3sr5d -  users now see Intercom History under  
> their Directory button on 7941 and 7961 telephones. In fact, this  
> is now above the Corporate Directory so these users now have to  
> scroll down to get to the Corporate Directory. This of course  
> irritates most users and they want Intercom History removed.
>
> What is this for, is it functional? I thought intercom was a Rls  
> 6.x feature.
>
>
>
> Thanks,
>
> Steve Casper
> Voice Technologies
> M&T Bank
> (410) 347-6026
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