[cisco-voip] IPCC Extension

[Jonathan Charles]

How is this actually set? Is it during the install of IPCC 4.5 and it
creates the field on the CCM user page?


Jonathan

On 10/13/07, Wes Sisk <wsisk at cisco.com> wrote:
>
>  Brandon,
>
>  Did you perform a DRS restore or reinstall IPCCX after rebuilding the pub?
> Either of those actions should set the values properly.  That is really the
> best way to get all dependencies corrected.  Otherwise, here is the manual
> process:
>
>  1. Under system->enterprise parameters check for:
>  IPCC Express Installed
>  what is value, true or false?
>
>  2. If false you should find it F in processconfig as well. confirm the
> paramname like '%nstalled%' in processconfig table:
>  admin:run sql select paramname,paramvalue from processconfig where
> paramname like '%nstalled%'
>  paramname        paramvalue
>  ================ ==========
>  AAInstalledFlag  F
>  IAQInstalledFlag F
>
>  3. force it:
>  Either re-run the IPCCX install, it should update this value via AXL during
> install.  Otherwise, force it yourself:
>  run sql update processconfig set paramvalue="T" where paramname like
> '%nstalled%'
>
>  /Wes
>
>
>  Ogden, Brandon wrote:
>
>
>
> So I just had to rebuild my publisher (5.1) and I am trying to setup my IPCC
> agents again.. but I am not showing an option in the End User, Extension
> associations that will allow me to specify the extension for the IPCC.  I
> seem to remember reading that there is a sequel statement you can run on the
> Call manager that enables you to setup extensions to IPCC.  Anyone help?
> Thanks. ________________________________
>
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