[cisco-voip] IPCC Extension

[Jonathan Charles]

Well, that is the question.

It seems like it should be an exposed Enterprise Parameter (CRS
Installed or something...)... for some reason that sounds familiar...
isn't there such a field?



Jonathan

On 10/14/07, Wesley Sisk <wsisk at cisco.com> wrote:
> feature and fields are always there in cm.  it is only exposed/displayed
> when the parameter is set T in processconfig table.
>
> ipccx install should update param to T.
>
> Or, if Brandon were doing a rebuild, then the DRS restore would have
> restored the value from his previous system.
>
> thus my curiosity of how he got into this state.
>
> /wes
>
> On Sun, 14 Oct 2007, Jonathan Charles wrote:
>
> > How is this actually set? Is it during the install of IPCC 4.5 and it
> > creates the field on the CCM user page?
> >
> >
> > Jonathan
> >
> > On 10/13/07, Wes Sisk <wsisk at cisco.com> wrote:
> >>
> >>  Brandon,
> >>
> >>  Did you perform a DRS restore or reinstall IPCCX after rebuilding the pub?
> >> Either of those actions should set the values properly.  That is really the
> >> best way to get all dependencies corrected.  Otherwise, here is the manual
> >> process:
> >>
> >>  1. Under system->enterprise parameters check for:
> >>  IPCC Express Installed
> >>  what is value, true or false?
> >>
> >>  2. If false you should find it F in processconfig as well. confirm the
> >> paramname like '%nstalled%' in processconfig table:
> >>  admin:run sql select paramname,paramvalue from processconfig where
> >> paramname like '%nstalled%'
> >>  paramname        paramvalue
> >>  ================ ==========
> >>  AAInstalledFlag  F
> >>  IAQInstalledFlag F
> >>
> >>  3. force it:
> >>  Either re-run the IPCCX install, it should update this value via AXL during
> >> install.  Otherwise, force it yourself:
> >>  run sql update processconfig set paramvalue="T" where paramname like
> >> '%nstalled%'
> >>
> >>  /Wes
> >>
> >>
> >>  Ogden, Brandon wrote:
> >>
> >>
> >>
> >> So I just had to rebuild my publisher (5.1) and I am trying to setup my IPCC
> >> agents again.. but I am not showing an option in the End User, Extension
> >> associations that will allow me to specify the extension for the IPCC.  I
> >> seem to remember reading that there is a sequel statement you can run on the
> >> Call manager that enables you to setup extensions to IPCC.  Anyone help?
> >> Thanks. ________________________________
> >>
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> >>
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> >>
> >
>