[cisco-voip] Call on analog port gets conferenced in with Unity if picked up on 3rd-4th ring

[Erick Bergquist]

Ok. It is a new unity message as it is the persons VM greeting that
starts to play and the persons phone was idle for awhile before the
call. I'll see what the phones web page, stream page saids for the
remote IP address is. It should be the gateways IP address.


On 10/25/07, Wes Sisk <wsisk at cisco.com> wrote:
> Most likely either Unity, phone, or router allocated the same UDP port
> for this call as a previous call and then did not properly teardown
> previous call.  Packet capture would show who's still streaming packets
> that shouldn't be.  /wes
>
> Erick Bergquist wrote:
> > I have a strange issue, when a user at a remote site picks up a call
> > on the last ring before it rolls to Voicemail the caller gets
> > conferenced in with the Unity greeting. The outside caller is talking
> > to the person and hears Unity in the background.
> >
> > The call comes in on a H323 gateway FXO port to the IP Phone at the
> > local site with the same gateway. All calls are set for G729 and QoS
> > is good on both sides, but it is a MPLS WAN between. They have
> > multiple sites and this is only site having this problem.
> >
> > If they answer the call before the last ring, everything is fine.
> >
> > Call Manager version 4.1(3)sr4d, IOS on gateway is 12.4.3g.
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> >
>